I was a bit nervous but thanks to Ms. Bridget Krol she is an amazing person she made the process very smoothly. She was very detailed in explaining the whole process. She is the BEST!! I will be doing business with her again in the future. Thanks Bridget!!!
I was so impressed with Healey from the young lady answering the phone, dealing with Elijah in sales, finance & closing the deal!!! I have never experienced buying a vehicle like this before!!! So nice to deal with, will recommend to everyone I know! Thank you again Elijah and crew!!!! You have a customer for life! If you go there tell them KimK sent you ;-)
Been with this dealership 13 years!, always the finest "human" touches in all aspects of auto related areas...from the front desk,valets,sales staff, advisors and management...it just does not get better than this...Yes some people are hard to deal with, Yes they don't manufacture the cars in this dealership, Yes there are things that go wrong...But this dealership ensures that the customer is going to get help and an experienced team is going to work very hard to get your satisfaction attained...Thank you Healey Ford!
Working with Sales Rep. Rob Dana was a great experience. He made the entire experience easy and pleasurable. I expected bigger sales discount for a 2017 vehicle when we are days away from 2018. Despite this, I am very content with vehicle purchased.
I just want to thank Bridget Krol from Healey Brothers Mitsubishi. She was working with me and my wife for weeks to find the absolute right car for my wife. She was funny, caring, and really took the time to find the write car for us. We would not have been able to get what we want if it wasn't for Bridget. I will definitely go to see her again when I have to get another vehicle. Thank you again Bridget for all you have done for us. Nyall and Erica Griffith
Schultz Ford of West Haverstraw New York- If you are looking for a Ford this is the place to go. This dealer brought me back to a place 30+ years ago, when your local car dealer actually knew your name and actually cared about repeat business. Yes, if you???re into the high pressure chaotic wall street trading floor zoo- then this is NOT the place for you. Do your homework online first and take a look at what they have in stock. Keep in mind they have another store in Nanuet NY and they can get you just about any Ford vehicle to your liking. When I arrived, I was greeted by Rose who did a great job making me feel right at home. They had the car I was interested in ready and waiting in the back. Clyde brought the car I was to test drive around and showed me the highlights of the car. After a nice test drive up scenic route 9w I returned to the showroom. Due to my situation with the VW "Dieselgate" class action lawsuit I was unable to negotiate a deal then and there. I met with Brian the sales manager who reviewed the financials of the vehicle that I was interested in. We stayed in touch over the next couple of weeks as to the status of the buyback of my vehicle from VW. The day they took my VW back I called over to Brian and we worked out the final deal over the phone (Luckily the car I test drove was still available). Again, as I said "no pressure" at all... I filled out the financial information online and was pre-approved within minutes. Clyde called my insurance company and added the car to my policy. All I needed to do was sign the papers. Due to a scheduling conflict, we needed to take the car that day. Because we arrived after service hours Brian the Sales Manager was actually washing my car in the service bay. I was amazed by the Roll your sleeves up attitude here! You would never get this from a Prima-Donna NJ dealer. I've never experienced service like this at any dealer before. We live an hour away in New Jersey (The home of high pressure sleazy car dealers!) We could have shopped the "Auto Malls" locally but we would never have had the level of customer service that we experienced at Schultz Ford of West Haverstraw. This dealer truly goes out of their way to earn your business. What a great buying experience! We will be back for our next Ford. I???m not sure when that???ll be, our Expedition has over 130k miles on it and is still running strong (Knock on wood!) Ford has come a long way in building quality products.
I had a great experience at this dealer. Adam the sales representative was very helpful in getting me what I was looking for. Even after the purchase, Adam has been available and has answered every question I have. The staff at the dealership were very patient even though it was late at night when I purchased the car. I would definitely be recommending this dealership to my friends and family. I am very happy and do not regret purchasing from this dealer.
We worked JC Mejia to purchase a new Firs Edge. JC was very polite, courteous and went out of his way to help us. JC made buying a new car a pleasure and not a stressful event. I highly recommend both JC and Fette Fird
Absolutely the Most Accomdating Car Dealership in the Area
by Link309 from DealerRater.com
December 2, 2018
Today we bought our second vehicle from Fette Ford. We had such a good experience and our salesman JC made it easy and painless! The dealership as a whole is very accommodating! I was interested in an Edge and JC got me into a car I liked at a great price!
My salesman, Julian Santiago, took his time to find out exactly what was important to me and then set out to make the deal happen as close to my specifications as possible. He succeeded and made a believe out of me. I love my new car!
John helped me immensely get into the car my family needed and stay within budget. Staff was very friendly. Overall a great experience! Would recommend Fette Ford to all my friends and family looking for a new car.
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