Used 2018 Ford Escape for Sale in Watertown, MA

Someone always there to greet you upon arrival and taking the time to review what's needed. Norman Tripp was pleasant, helpful and professional.

The escape is very nice and a lot of room for our vactions. the gas mileage is very good around 30 so far with only 600 miles on it. thanks ford.

This car is perfect for my needs. I like the size and there is enough head room and leg room for my 6’4” husband. It is a very quiet ride and like the interior. Was looking at the CRV but couldn’t justify the price. It is a great car.

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Has met all of the wife’s needs, loves everything about it, especially the color, and all the great accessories in it, and of course the ride and the handling,

The car meets all my needs. Wish that Ford would have included remote start which it seems to not include in most of their vehicles at this time.

the set are a little to low i have to used a pillow to get a good view over the dash while driving. my last car were a Ford Free Star there fore I have more room.

I purchased a new 2017 Ford Escape from Kelly Ford at the end of May and wanted to wait a little bit before posting my review, so apologies for the lengthy novel. I had worked with Kelly Jeep in Lynnfield earlier this year and while I didn't end up purchasing from that dealer, my experience with them led me to Kelly Ford. Kelly Ford was one of the only dealers in the area with the specific color and package I was looking for (Magnetic Gray Titanium with the Sport Appearance package) and they had the best online price. Mike Walsh was my salesman and he was great to work with; he didn't push to close the sale when I said I wasn't ready to buy until after test driving the RAV4 and CRV. Gary is also fantastic, he's extremely knowledgeable about each of the additional coverage options and warranties offered and is responsive to any questions. I can't say enough about how helpful he has been while assisting me with a gap insurance policy issue. As far as the Escape, I've had to bring it in for warranty issues twice sine June. My experience with the Service department has been excellent, Brian and his team are attentive and responsive. One of the warranty issues currently doesn't have a resolution, which is on Ford itself, but John Celesk went above and beyond when I brought my frustrations to him. I was honestly surprised he was willing to listen, since it wasn't a Sales issue. Overall, I've had a great experience with Kelly Ford and would absolutely recommend this dealer.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

My inquiry started on-line on a late Wednesday evening for a Fiat 500 listed at Kelly Ford. First thing the next morning I received an email and text message from Taylor Phillips in reply to my question on price. The price quote left no room to haggle as it was very reasonable, so I committed to purchase. The kicker here is that my residence is out-of-state and just shy of 300 miles away. My next contact was with Sabrina Marchelli who handled related documentation and John Shea who authorized the deal and provided options for delivery. My local financing was approved at the close of business on Thursday and John arranged delivery to my door on the busy Friday of a holiday weekend. Early Friday morning I was contacted by salesman Wes MacMaster who informed me my new Fiat was on I-90 and ETA 10:15 a.m. Wes had the car washed locally and delivered it on time. He provided a complete demo of the car, synched my phone, etc. as if I were at the dealership. He was the consummate professional as well as everyone mentioned herein. This was my most pleasant and smooth auto purchase ever... Thank you sales team at Kelly Ford, Beverly MA!

Love the leather seats, so comfortable also love that they are heated! It has so many more features that I didn't have before I love the climate control. It handles very well in the bad weather.

When the 2019 Mustang "Bullitt" was announced, commemorating the 50th anniversary of the famous movie of the same name, which had one of the most famous movie car chases with Steve McQueen driving his '68 Mustang in the beautiful "Dark Highland Green", I placed my order with sales rep. Harry McDougall. Because of Ford's odd methodology of allocating special vehicles, Harry and the dealership worked very hard to obtain this limited-production car for me. He was just as excited about it arriving at the dealership as I was! Everything, including the paperwork, went smoothly and the car is well worth the wait. This is my eighth Mustang. The first was a '69 coup, which was also my first new car, so this is also my "50th anniversary" for Mustang ownership. I have bought many different cars at Jannell over the past 30 years and, obviously, have had great experience here and can highly-recommend the sales, service and parts folks; and the management must be doing something right, too! Thanks Jannell Ford.

Love this Truck. It is up high like a regular truck, but it drives like a small car. It has plenty of room front and back, and when the back seats are down it has a huge cargo area to haul just about anything I’d need.

There staff is friendly, and very professional, they answer any questions you might have and there facility is a very clean and comfortable atmosphere while your waiting.

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

My husband and I initially had a bad experience with this dealership, but they went above and beyond to make it right. Special thanks to James and Joe for making sure we were taken care of.

Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.

For my wife, I purchased a Ford EDGE 2015 loaded model from Imperial Ford with the help of Dean Childs, Sales; and Lou Carvalho, Sales Manager. They allowed me to take the vehicle home, show it to my wife and then bring it back. Upon my return to the dealership, I told them we really liked the car but the price was not in our budget. Lou said, "Let me see what I can do for you!" Currently we had been paying $350 per month on the vehicle we were trading in. Lou and Dean offered me a monthly payment (INCLUDING a non-deductible 9 year/150000 mile warrantee) under $400!!! It was a no brainer. This is the second vehicle I have purchased from this dealership. In 2014 I was able to design my own Ford Mustang Convertible of which I drove away on my 65 birthday blasting my Beach Boys tunes as I drove home. If you are lookin' for a Ford, go H E R E!!!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

I???m a new customer of Imperial Cars-FORD as of February, 2018. Thanks to Thomas D???Andrea (Tom) in the sales department at Imperial FORD for his great customer service from the initial greeting at the door. As I???m a person who asks many questions, Tom was patient and was able to answer my questions. Communications via email and telephone with Tom were responded to in a timely manner. At each visit, to Imperial Ford I was treated as if I???d been a customer for years. Tom was very easy to speak with and I would definitely refer friends/co-workers to Imperial FORD and they should ask for Tom. A shout out also to Santos Cruzado in internet sales. He was my initial contact with Imperial FORD for setting up a test drive on a vehicle I saw online. Also kudos to Beth ???The Registry Lady??? :) and to T. Miller (I didn???t get her first name) for doing all the leg work with the registry, insurance agent, etc. (`sorry T. Miller about the Escape- you would have liked it too.) She???ll know what I mean :) Everyone was very helpful. Keep up the good work!!

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.

I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.

We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.

My husband and I were looking to get an SUV. We had researched online and found so many at so many different dealerships. He had a coworker who suggested Imperial, which we had sent an email to already for a price watch. We decided to give them a try. Our salesman, Ahmad Alsabagh, was most courteous. We explained that we were interested in a specific 2014 Ford Escape Titanium. He arranged for a test drive, we decided to see what could be worked out with the finance end of it. He introduced us to Mike and he worked a deal that was agreeable with us. Wallah! Bought a new vehicle. We needed to transfer insurance and stuff, so we arranged to pick the vehicle up at 5PM. Then we arranged to bring it back on Friday for the detailing and to get the inspection sticker and the new registration. On that day we would receive a rental at NO COST and a voucher to eat at the Miss Mendon Diner (The Lobster Roll was AWESOME!) . Ahmad made sure we knew how to operate all the"little extras" in the car, taking the time to show us and explain them,. He even set the phone up on blue tooth for me! Our entire experience was wonderful. No pressure, no fast talk. Just pure honesty. That's what we liked the most. Would definitely recommend the dealership!

Great handling fuel efficient and peppy engine. Very comfortable driving position with leather interior. Lots of room in the back with seats folded down. Has sync 3 dashboard display to link into your smart phone for navigation and messages

We recently purchased a 2016 Ford Edge at Imperial Ford, and had the pleasure of working with Ali Kehail. Buying a vehicle is not one of our favorite things to do, but we have to say, that this experience was a good one. Ali is a great salesman, and we appreciate his superior professionalism. We highly recommend Ali, and encourage anyone who???s looking to make a purchase.... make sure you see Ali....!!!!!!

This is my second escape out or 6 Fords...They are great vehicles and I would recommend one to anyone looking for a small/mid-sized SUV...It's one of the bigger ones in its class...

We picked up a left over 2014 F150 one Saturday morning last year in what I can only call a quick and easy purchase. At the time, Dean ?? was easy to work with and a simple straight talker without trying to blow sunshine up my aXX and we agreed on a price that I was more than happy with. Recently, I had a pulsing brake issue that when I called service, Frank B pleasantly gave me a date to bring it in and work was done right the 1st time and on-time. I realize that the majority of this credit should go to the tech that did all the work, but they're hidden in the back and I didn't get any name on my aped work to give him credit. Hopefully someone at Imperial will.

It's a very nice SUV.It handles great and it fits my wife.she is only 4 ft 8" tall. Over all it is a good fit for our needs

I had to replace my 2006 F350 which I had bought new from Imperial Ford when they were located in Milford on rt 140. After spending some considerable time on line shopping and driving around I found myself back at Imperial Ford. I was greeted at the door by Maaza and right away he and I hit it off and he was very helpful. I told him what I was looking for and off we went looking for my new truck. We found a beautiful f250 lariat truck which I ended up purchasing with the help of Maaza Al Nahas , Mike DiMella, Kimberly Jaques and big Al. Thanks to Imperial Ford I have another reliable, durable, and great looking truck for at least another 10 yrs. Dave S- Franklin

This is a good car so far. We've only have 5000 miles on it so we really don't know what will happen in the future as far as reliability. The test of time will show us how long this car will last. Duh!

First off, let me just say that Mike Peters is quite the outstanding sales man. I started my journey looking for a vehicle that didn't exist at a different dealership. I was told that the Escape Platinum was just coming out and I REALLY wanted to find and test out the vehicle. Alas, when i got to Imperial Ford after visiting said other dealership, Mike Peters had to be the one to break the bad news to me about the vehicle. It was in fact not a Platinum trim, it was Titanium. Not only that, be he showed me that for model year 2017 that there will be sport trim. Imagine my disappointment to find out that I was led astray with a cuv that doesn't exist, but Mike made it better. He took the time to show me the catalog of Escapes and the different trim levels that are available, took the time to show me the details of wheels, exterior colors, interior leather and a whole lot of stuff that was beyond me. All I really wanted was heated seats, nav and 4WD. During a test drive, he explained the ins and outs of the vehicle, showed me the park assist (kinda scary having a car park itself for you), how to use the 4WD and many other functions. As a whole, Mike was very laid back, easy to work with, low pressure and all around a great person. While I didn't purchase the car that day, I will be sure to come back and buy from him in the future.

It has more power than my 2016 along with many more bells and whistles. It is the color I wanted along with all the features I also wanted.

Recently went in because my son referred me here he told me that the guys here work hard to get customers into a vehicle and that i would likely leave with a car. I spoke with a young man named Jonathan but they called him pachy, and let me tell you he was extremely helpful he made the process simple and presented me with a lot of options and tried to make sure i was getting the best deal. Unfortunately my credit/financial ability kept me from making purchase but I appreciate the efforts of Pachy and the supporting staff. If your in the area and looking to capitalize on a good deal and a friendly, cooperative staff don't over look auto fair ford in Haverhill. Ask for pachy even im sure he can help you.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.