Code viewed on dash engine was missing turned off restarted ran fine reported to dealership and they corrected problem in wiring under warranty same day no appointment was required and waited for repairs at dealership
by Joe from Cortlandt Manor NY ,
January 12, 2019
This is my second Escape and it's great. I loved my 2010 and shopped across several brands to replace it last year. It came down to a Hyundai Tuscon or the new Escape. The Escape is just a little nicer and the price was the tipping point. I have an SE with the Sport Package and Sync3. It's an improvement over the older Escape because of improved view out and level of technology. The new Ford Pass app is a huge plus, that includes Remote Start for free!
Lucas was the salesman who helped my husband and I with our purchase. We had a great experience. Lucas and the staff made it happend for us and we are very grateful. Definitely I will recommend Andreww Chevrolet and Lucas to family and friends! Thank you guys!
Love this car. Sporty, plenty of power for traffic
by Kmbronco man from Shepherdsville ky.
January 13, 2019
Like this car a lot. First escape. Sporty, and lots of options. Leather interior is great when you have grandkids! The eco boost is the way to go.
Quick timely service. Got our vehicle in for diagnostic in a couple of days that worked with my wife's day off. Communicated issue and repaired in one business day. Professional, courteous, and priced comparably to other dealers.
Doug was easy to deal with and very helpful. He made the process easy and fun. This is the 2nd car I have purchased from him. All good.
Love my New Ford Escape
by packgal12 from OAK CREEK
January 7, 2019
I love the way this car rides. It drives so smooth. I especially like the bluetooth capabilities and the sync features. I am very happy with my purchase. I haven't had an American car in years. I look forward to keeping this one for a long time. :)
I drove an hour to this dealership to test drive a used 2014 Ford Fusion. I needed a car ASAP as mine was no longer working, and even with the knowledge that I was in extreme need of a new car, no one was uncomfortably pushy. Dawn was very kind and helpful and when I did not like the used Fusion, she offered me the option of test driving a new one. As this would be my first new car, I knew it would be a long shot to be approved for a loan with no co-signer and a small down payment, and as expected I was not approved. Dawn and her team went out of their way to find me another vehicle on their lot that they thought I would have a better chance of qualifying for. After driving another car, Dawn went to see if I would be approved and came back with the news that her team had been attempting to find a way for me to take home the brand new Fusion, and that they had! They went above and beyond to make sure I was able to have a car and that I understood why it was easier for me to qualify for the new one and not a used one. They were a huge help to me as a first time car buyer and it was the best experience! They were all wonderful and very excited to help me become a new car owner!
Bill was great worked with my parents to make sure they were happy before making purchase. I am Jay their son and he called me at work to answer any questions. Great dealership
Ford Escape Great mid size suv for money
by Gary H from Lowell mi
January 11, 2019
Vehicle has many standard options and good power and torque. Good Options on the SE model. Only thing that could be better is the layout and lighting for video screen, the icons need to be bigger and shift lever panel isn’t lighted. Everything else in the interior is great.
Bill is the best and most humble car salesmen I ever met. Th
by NewcarBobby from DealerRater.com
October 30, 2018
Bill is the greatest and they car my husbands truck within days. Bill took extra time to show us how things work on our new truck. Bill is so kind and humble. Nicest car salesmen I mean friend to help us buy a new truck.
Value, quality for the cost.
by Pearlqueen18 from Brampton ON
January 10, 2019
Nice design for a practical, reliable, affordable vehicle.
Find average Ford product can last with minimal maintenance to 6 years.
Would recommend the Escape for those who like a mid-size SUV.
This was by far the best experience I have ever had with customer service! Buying a car can be a great hassle but they made it a walk in the park. I got to talk with Glen before coming in to give him an in site of what I was looking for in a car. We scheduled a time for me to come in and right when I showed up, he had two cars ready for me to test drive. Glen even had one of the cars already pulled up to the front of the store when I showed up. Can't wait for future car purchases with Glen and the Kayser Chrysler Center of Watertown!
Best Car I've owned yet
by BF34684 from Palm Harbor, FL
January 10, 2019
I previously owned an Equinox. When I test drove the Escape I was completely blown away. It was a great ride and I loved the various features. My only complaint is the head rests, they seem to be in the way of sitting comfortably, I'm always hunched forward to avoid them. I have adjusted them, yet it's still annoying. Otherwise the car would get all 5 stars from me.
I did all of my van research on their website. Let them Know what vans I was interested in, and they had them ready for me to drive when I got to my appointment. Found a Van I liked, they got everything set up so I could pick it up that night. Everything went real smooth.
Best buy for the money.
by L G Canton from Canton,Ga
January 8, 2019
It fits all our needs. We use it to travel and it is great on the road. The gas mileage is what was shown on the window sticker. HWY 28 City 24 I'm pleased with the mileage.
let me start of by saying thank you to Chase Seufzer! This young man is very knowledgeable and the epitome of excellence in customer service. Chase went above and beyond he asked all the right questions and explained any and everything we didn't understand or had questions on. I'm in awe of this young mans excellence and drive to be the best at what he does. Not only was he a delight but other staff members assisting Mike Terlikowski (Management) and Travis (Finance) both went above and beyond as well to make sure my mother and I were comfortable and happy. I love my new car and once again thank you Kunes Country Chevrolet Buick GMC of Elkhorn for the great customer service ! Keep up the good work... Thanks, Kalah Johnston
One of the best cars I ever owned.
by mwells from Newaygo
January 10, 2019
Very happy with the preformance and all the features that the Escape has. plenty of power with the 2.0 ecoboost engine also love the heated seats and heated steering wheel.
I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
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