Customer service is excellent. Price on vehicles are just as great. Staff at this dealer had a great positive attitude. Very helpful during the finance process in which they assisted in getting the best deal. Greatly recommend it as i plan on returning.
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
I loved working with George Galicia. He was so professional and answered all our questions. The whole experience was wonderful. The staff are very friendly and they didn't pressure us one bit. That is my biggest turn off. I will recommend this dealership to all my friends and family. Thank you so much. But most of all I love the SUV that we purchased for Fresno Lexus.
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
Very helpful, got all my questions answered! Service didn’t take more than an hour, easy wait. Enjoyed the conversation with Angelina! Will sure come again.
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
Friendly service adviser. Clean dealership excellent amenities coffee ,tea, donuts , water. They do quality repairs on your vehicles the only negative aspect of this dealership is if you buy a car there’s is a dealer markup .
Owned Many cars and this is the best.
by MattM from Toledo, OH
April 21, 2019
I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.
Alex was my salesman and he was amazing! He always treated me like his top priority -returning my calls and emails promptly and going way out of his way to answer a myriad of my persnickety questions! I'd researched and shopped for months for my new 2018 Outback and never would have thought I'd drive 12 hours out of my way to purchase a car -but no other dealer could beat Lithia Fresno's price and their service. (They even added two extra accessory packages to the deal and installed them free of charge -having my new baby all shiny and ready for me when I arrived.) This entire experience was surprisingly easy and I am an extremely satisfied customer!
by Retiree from Barrie ont
April 19, 2019
This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.
I'm so glad I purchased the Full-Service package. Oil changed, tires rotated, fluids and brakes checked, etc. All done in an hour including a car wash! Staff was really nice (Jonathan was terrific), the facility is beautiful which made the short wait very enjoyable!
by Drake from Phoenix AZ
May 9, 2019
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
Easy and a professional purchase experience!
We had gone to other places in our car search, but none compared to Selma Hyundai. Our sales person, Andy Naphaivong, was professional, charming, knowledgeable, and to the point. He secured our pre-owned car and made the selling process quick and easy. The dealership is beautiful and luxurious, and a welcome relief from some other places we had visited earlier. Very good experience. I would send any of my closest friends to Andy Naphaivong at Selma Hyundai!
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
getting discouraged searching for a car, stopped at three car dealerships,..no one seem to want to help us. so on the way home took a chance and stop at Lithia Ford. Two sale people with big smiles greeted us as we drove in,...a friendly young man ( Stephen Ash ) good sense of humor and a good listener. Stephen Ash stayed with us and help us find what I needed and liked. Stephen Ash and Bill Olivo Finance Manager took the time to help me get the car I wanted 2013 Chev Captiva Sport. The staff at Lithia Ford are very friendly and helpful, you want a great experience looking to buy a vehicle , friendly staff members, Lithia Ford is your place . I very much recommend Lithia Ford-Lincoln of Fresno . Great people Thank You Stephen and Bill and I really mean that , Thank You I am very Happy ! ( smiles right back at you guys ! )
Luxury Comfort but at a lower price than others...
by Greg from Auburn, WA
April 8, 2019
We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.
I recently purchased a 2016 Ford Fusion form Lithia Ford. The service was excellentl; the staff was very patient when we were making a decision to buy a car. The staff also helped us by giving us the lowest possible price for the car and also showed how to use the car's features afterwards. Overall it was a great experience and I would recommend Lithia Ford to anyone looking to buy an affordable car.
by Dan2019 from Greenfield WI
April 17, 2019
The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.
Fast, efficient, thorough and convenient. I called and made the appointment for the next day, got there early and the service, and car wash, was completed more expeditiously than estimated. I enjoyed a coffee and a donut before shopping the used lot for a few minutes, made for quite the pleasant outing. I gave 5 stars, but if there was a 6th star you'd get that too.
Very easy to drive. Love it.
by JROC from Lithonia, GA
March 31, 2019
Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.
I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.
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