Dedicated customer service & fair pricing!
November 5, 2018
I began my search for a new vehicle Christmas week. This started with internet cruising before I contacted your dealership. I called Lamar Elrod because my son purchased a Mustang from him a couple of years earlier and our experience was very positive. I told Lamar I wanted an F-150 Crew Cab and the equipment I desired. He searched his inventory and offered a couple of units that came close but weren't exactly what I wanted. Lamar said as expensive as a new truck was, he would keep searching until he found a truck that would make me truly happy. On Christmas Eve morning I provided Lamar with the VIN of a truck at a SC dealership that had the equipment I sought. He researched that unit and began an inventory search of nearby GA dealerships. Lamar's search proved fruitful. He found a truck equipped exactly as I requested, that was even my wife's preferred color. Lamar's efforts represent the epitome of great customer service. I told Lamar he outdid himself, and that was the truck I wanted. He put me in touch with CJ Campbell, your business manager. CJ was personable, professional and knowledgeable, determined to please. We agreed on price and financing quickly. This purchase was represented by a half-dozen telephone calls and a few emails. On New Year's Eve - Eve, I saw the truck for the first time when I drove to your dealership to finish the paperwork. I left in my new truck. This was without a doubt the most efficient, seamless vehicle purchase I've ever experienced, made so by Lamar and CJ of your staff. You will certainly receive my future business, and I've already recommended your dealership to several friends and colleagues. I guess the old adage is true, "trucks, like eggs are cheaper in the country". Certainly more friendly!