We came in looking to buy a used Jeep. Originally, didn't see a vehicle that fit our needs, so we left. The sales staff listened to what we needed both in a vehicle and our budget. We asked for them to call back if they found anything that might work. The next day, we received a call back with a great suggestion. Given our needs and budget, it was actually a better deal for us to look at NEW Jeeps. We hadn't even considered that option. We ended up saving money on both ends--purchase price and interest. We were very pleased with how well the staff listened to what we wanted. They did not pressure us into a vehicle that wasn't right for us. Instead, they found something perfect for our family. We are very pleased and would recommend Jimi Hall and the rest of the staff (Brad and Dominic to name a couple)to anyone who needs a new or used vehicle.
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
I was waited on immediately and the work done took less time than was anticipated. The waiting area was one of the largest and nicest I have ever been in. Excellent experience.
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
Ginny is a asset to your company. Very knowledgeable and great to work with.
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.
I would definitely recommend Dale Morrell to anyone looking to buy a new Chrysler, Jeep, or Dodge. I hope when I'm ready for my next vehicle I can deal with Dale again. I was pleased with the whole experience of buying my Jeep because Dale and Dominic are such great guys and true professionals! I have already told my friends and family about Dale and the dealership and I hope this review helps if anyone is thinking about a vehicle purchase from Friendship CJD.
by Chet from Clare , ill
April 26, 2019
Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...
Last week the 10,000 mile service was completed on my 2018 Volvo XC90 Inscription (which I purchased from Friendship Volvo last fall.) The customer service was excellent from start (scheduling an appointment) to the completion. The Service Manager, Sherri, was exceptional helpful. She was very professional in making sure everything that needed to be done was completed. She is a credit to the Service Dept. and to Friendship Volvo. / Also, a few months ago I had some accessories installed on my XC90 - including a Dog Gate! - and the process then was also first class. The young man who installed the accessories (Scooter?) did an excellent job./FYI a question below asked if I would recommend this dealer to a friend - which I did recently. I recommended Friendship Volvo to a co-worker who had seen my XC90, and he and his wife purchased an XC90 from you about 2 weeks ago.
Fantastic ! Best vehicle we've ever owned.
by Michael from Inverness
April 19, 2019
The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !
This dealership is part of the Victory Automotive Group. I have found that the quality of service to be excellent and the staff are great folks. One feature that I bought was Car Docs that covers regular maintenence. This service is honored by all Victory dealerships no matter what make of vehicle you bought from a Victory dealership.
Services performed have been timely and quick enough that I can easily wait at the dealership for completion of work. They also wash the vehicle as a peek. You can even stop by and get a free exterior wash any time you want.
Though I bought a Honda at Victory Honda in Jackson TN, my buying experience was highly satisfactory. I think that one would find Tri-Cities Nissan would treat a buying customer in the same positive way.
Ford Escape SE 2018
by Dallas Escape customer from Dallas, TX
April 10, 2019
I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.
These guys are awesome. Great customer service! I highly reccomend them
Luxury Comfort but at a lower price than others...
by Greg from Auburn, WA
April 8, 2019
We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.
by Cantor family???s Mitsubishi from DealerRater.com
December 3, 2018
4.7 (205 reviews)
We recently bought a brand new vehicle from Wallace Nissan Mitsubishi in Kingsport Tennessee. Originally we were looking for a used family vehicle we stopped at Toyota of Kingsport and they treated us awful. They were not helpful or friendly at all. My husband said let???s try one more place and that place was Wallace. Our salesman???s name was George Barton he was very kind and helpful and he got us into a brand new Mitsubishi Outlander for only $50 more a month than we were paying for our old 2007 van! Plus we have an awesome warranty. Thank you so much George and Wallace Nissan Mitsubishi😊
Love this vehicle!
by Gyllian 2 from Merriam Woods MO
April 19, 2019
This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!
I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener
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