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Used 2019 Ford Escape for Sale in Fontana, CA

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Used

2019 Ford Escape S

26,634 mi.
$18,777
GOOD DEAL
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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STG Auto Group
() -
(877) 596-1364
4.5 (383 reviews)
13 mi. from 92335
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STG Auto Group Review
A+++ Service Thank you STG Fady
by Carlos Serna from Corona, Ca
December 3, 2018
5 5 5 5 5 4.5 (383 reviews)
I was shopping for a new family wagon online and I spoke and looked at maybe 10-15 different dealers and cars. I finaly came across STG auto online in Montclair amd called and spoke to Fady Gad. He was very helpefull and attentive quickly gave me the best price and rate. He kept very well communication with me even when he was doing research. I schedule an appointment with him and he even reserve the exact car that I wanted so that it did sell while I drove down there. Once their I met with Ed (Sales Manager) and Fady Gad. We worked out numbers and even got a lowered rate than promised over the phone. I can't thank them enough for their excellent customer service I will continue to purchase thru these guys. A++ SERVICE! THE SERNA FAM.
2019 Ford Escape S Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
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Used

2019 Ford Escape S

34,108 mi.
$18,590
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
() -
(888) 269-7695
4.2 (5796 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5796 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
2019 Ford Escape S Review
Best car I have ever drove
by Jake Peters from Milford Pa
May 11, 2019
5
Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again
JUST ADDED
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Used

2019 Ford Escape SEL

57,207 mi.
$21,990
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carvana-Touchless Delivery To Your Home
() -
(888) 269-7695
4.2 (5796 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5796 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
2019 Ford Escape SEL Review
Reliable and comfortable
by StacyW from Appleton, Wi
May 9, 2019
5
This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too
JUST ADDED
Used

2019 Ford Escape SEL

15,205 mi.
Not Priced
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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STG Auto Group
() -
(877) 596-1364
4.5 (383 reviews)
13 mi. from 92335
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STG Auto Group Review
Loving my Challenger R/T plus
by Ray Y from Claremont
November 6, 2018
5 5 5 5 5 4.5 (383 reviews)
Great place, good customer service, William L. Worked with me, he was great, no pressure service. I had an slight issue the following they. He (they-STG) group worked with me and delivered on their promise thr next day.
2019 Ford Escape SEL Review
Roomy and Comfortable
by VickieC from Cumming, GA
May 9, 2019
5
I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier
JUST ADDED
Used

2019 Ford Escape SE

45,630 mi.
Not Priced
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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STG Auto Group
() -
(877) 596-1364
4.5 (383 reviews)
13 mi. from 92335
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STG Auto Group Review
Mercedes
by Inez from Ontario, ca
December 3, 2018
5 5 5 5 5 4.5 (383 reviews)
Appreciated the speedy process, thanks to the staff! They made buying a car easy without all the frustration you would normally get from other dealers.
2019 Ford Escape SE Review
Very roomy and reliable SUV
by Bishop from Redford Michigan
May 9, 2019
5
This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!
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Used

2019 Ford Escape SE

34,898 mi.
$17,988
GOOD DEAL
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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Metro Nissan of Montclair
() -
(877) 376-5349
5 (760 reviews)
14 mi. from 92335
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Metro Nissan of Montclair Review
Service on my 2016 Frontier.
by Bob Dyer from La Verne
December 3, 2018
5 5 5 5 5 5 (760 reviews)
Enjoyed working with John in service department! Service tech did a great job on my Frontier. Both John and Sergio, with whom I have also worked, are friendly and skilled and represent Metro Nissan very well!
2019 Ford Escape SE Review
Love the car.
by Manfred from Winneconne, Wi
May 8, 2019
5
Car was just right for our family situation. Helped my wife and I by providing ease of comfort including in and out of car. Can’t say enough good things.
EXPLORE PAYMENTS
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Used

2019 Ford Escape SE

25,750 mi.
$18,953
GOOD DEAL
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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MK Smith Chevrolet
() -
(877) 269-4170
4.5 (407 reviews)
14 mi. from 92335
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MK Smith Chevrolet Review
Well worth the drive
by Jose Ruiz from San Diego, CA
December 3, 2018
5 5 5 5 5 4.5 (407 reviews)
Great experience. Well worth the drive, went up there from San Diego. They offered me the best pricing by far. They offered me options and pricing that no other dealership was able to. Will be going back there for any of my future Chevrolet needs. They have earned a customer for life. Humberto, Stacie, Joe, and the rest of their team were all great and hope to see them again in the near future. Thanks again guys.
2019 Ford Escape SE Review
Most fancy vehicle I have ever owed. Nice features
by Debby's Gray Sparkle from Paducah
May 7, 2019
4
The technology is top notch.But my husband and I are in our 70's and it is difficult for us to learn and retain this information.The dealers have been helpful and my grand daughter too. It is a nice looking vehicle and we are proud to own it.
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Used

2019 Ford Escape SEL

22,166 mi.
$18,399
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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California Motors Direct - Montclair
() -
(909) 829-5124
2.1 (42 reviews)
13 mi. from 92335
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California Motors Direct - Montclair Review
Went in for a Lexus left with a Lexus.
by Chris R from Santa Ana, CA
December 3, 2018
5 5 5 5 5 2.1 (42 reviews)
I walked in and George asked if I needed help. I asked him what I was looking for and I found the RX350 I wanted. He made the process easy and painless. All questions answered up front. He did what he said he would do. Took my car back for the detail and my day light went out a day after purchased. THEY FIXED IT. David in service was professional and completed the work on time. I'm very happy with my experience. Ask for George in sales or David in Service.
2019 Ford Escape SEL Review
Smooth and Comfortable
by The Doc from Kingstree
May 6, 2019
5
This is totally life changing for me and my family. Lots of room for grandkids. Smooth and comfortable. No worries and am able to go wherever and whenever. Great on gas compared to my other vehicles. Love it!!!
Used

2019 Ford Escape SE

17,882 mi.
Not Priced
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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STG Auto Group
() -
(877) 596-1364
4.5 (383 reviews)
13 mi. from 92335
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STG Auto Group Review
Great place,quality cars
by Henry from Chino Hills
November 5, 2018
5 5 5 5 5 4.5 (383 reviews)
Are you looking for a quality used car? This is the place you should visit. Thanks Michael for my Land Rover.
2019 Ford Escape SE Review
Just love it. Best car I have owned!!!!
by Nancy from Chicago IL
May 2, 2019
5
This is my 4th Explorer and I absolutely love it. Very reliable for sure. In Chicago ‘s 13 below winter weather, it always started on the first try and it was parked outside!!!!!
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Used

2019 Ford Escape S

9,272 mi.
$14,999
  • Ext. Color: Orange
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Montclair Auto Exchange
() -
(909) 708-4782
2.7 (13 reviews)
13 mi. from 92335
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2019 Ford Escape S Review
Best Car I've Ever Purchased
by Shawn from Magnolia
May 2, 2019
5
This car has exceeded the needs of myself and my family! It's comfort, quality, and style are unbeatable! It's rugged enough to handle the instability of the roads and still comfortable to give you a smooth quiet ride.
We found additional vehicles that are close to your year range.
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Used

2020 Ford Escape SE Sport Hybrid

12,822 mi.
$26,152
GOOD DEAL
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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STG Auto Group
() -
(877) 596-1364
4.5 (383 reviews)
13 mi. from 92335
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STG Auto Group Review
A+++ Service Thank you STG Fady
by Carlos Serna from Corona, Ca
December 3, 2018
5 5 5 5 5 4.5 (383 reviews)
I was shopping for a new family wagon online and I spoke and looked at maybe 10-15 different dealers and cars. I finaly came across STG auto online in Montclair amd called and spoke to Fady Gad. He was very helpefull and attentive quickly gave me the best price and rate. He kept very well communication with me even when he was doing research. I schedule an appointment with him and he even reserve the exact car that I wanted so that it did sell while I drove down there. Once their I met with Ed (Sales Manager) and Fady Gad. We worked out numbers and even got a lowered rate than promised over the phone. I can't thank them enough for their excellent customer service I will continue to purchase thru these guys. A++ SERVICE! THE SERNA FAM.
See all 26 photos
Used

2017 Ford Escape SE

38,952 mi.
$16,332
GOOD DEAL
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
Save
  • Free CARFAX 1-Owner Report
STG Auto Group
() -
(877) 596-1364
4.5 (383 reviews)
13 mi. from 92335
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STG Auto Group Review
Loving my Challenger R/T plus
by Ray Y from Claremont
November 6, 2018
5 5 5 5 5 4.5 (383 reviews)
Great place, good customer service, William L. Worked with me, he was great, no pressure service. I had an slight issue the following they. He (they-STG) group worked with me and delivered on their promise thr next day.
2017 Ford Escape SE Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
4
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.
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Used

2018 Ford Escape SE

39,255 mi.
$19,780
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gold
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Ford of Upland
() -
(909) 257-0606
4.5 (884 reviews)
10 mi. from 92335
Authorized Ford Dealer
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Ford of Upland Review
Loved this dealer
by jodee from DealerRater.com
November 6, 2018
5 5 5 5 5 4.5 (884 reviews)
George and Matt were super helpful and informative. Traded in my leased 2015 F-150 and purchased the new 2018 F-250! Love this truck!! The staff was super helpful and I was there for only 2 hours! Best car buying experience ever. Highly recommended. I really appreciate how after my purchase Matt took the time to teach me how to use everything....so much cool technology in the new trucks, its pretty amazing.
2018 Ford Escape SE Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
5
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
EXPLORE PAYMENTS
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Ford Certified

2018 Ford Escape SE

16,480 mi.
$22,599
GOOD DEAL
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Fritts Ford
() -
(866) 733-2785
4.7 (319 reviews)
11 mi. from 92335
Authorized Ford Dealer
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Fritts Ford Review
Excellent customer service
by James Jackson from Beaumont, CA
November 6, 2018
5 5 5 5 5 4.7 (319 reviews)
I am a senior who has experienced many service departments in many dealerships. Service advisor Don Tucker at Frits Ford is among the best. I am not afraid of being ripped off by paying for unnecessary repairs. Sometimes my wait is a little too long, but it is unquestionably justified when it is explained. I am extremely satisfied with the care my 2011 E-450 cutaway receives at Frits Ford.
2018 Ford Escape SE Review
Nice car
by Drake from Phoenix AZ
May 9, 2019
5
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
EXPLORE PAYMENTS
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Ford Certified

2017 Ford Escape SE

41,505 mi.
$18,199
GOOD DEAL
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Fritts Ford
() -
(866) 733-2785
4.7 (319 reviews)
11 mi. from 92335
Authorized Ford Dealer
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Fritts Ford Review
Excellent Employees
by Gerold Arthur from Riverside, CA
November 6, 2018
5 5 5 5 5 4.7 (319 reviews)
We called to report a problem with our Flex (throttle body) and was told to bring it in which we did and got it back the same day all fixed. I feel the throttle body issue is something that needs to be looked at closely because it can be a very dangerous hazard when going down the freeways. I am a senior citizen and when this item went out on me, I had to go from 75 Mph down to nothing and from the fast lane to the slow lane in heavy traffic without any warning whatsoever.
2017 Ford Escape SE Review
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
5
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
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Used

2020 Ford Escape SE Sport Hybrid

9,174 mi.
$26,449
GOOD DEAL $260 Under
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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STG Auto Group
() -
(877) 596-1364
4.5 (383 reviews)
13 mi. from 92335
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STG Auto Group Review
Mercedes
by Inez from Ontario, ca
December 3, 2018
5 5 5 5 5 4.5 (383 reviews)
Appreciated the speedy process, thanks to the staff! They made buying a car easy without all the frustration you would normally get from other dealers.
See all 24 photos
Used

2018 Ford Escape SE

33,865 mi.
$20,780
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
Save
  • Free CARFAX 1-Owner Report
Ford of Upland
() -
(909) 257-0606
4.5 (884 reviews)
10 mi. from 92335
Authorized Ford Dealer
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Ford of Upland Review
Edwin 4 the WIN!!
by Tron - I fight for the users from DealerRater.com
December 3, 2018
5 5 5 5 5 4.5 (884 reviews)
Once the details of the car I wanted were shared over the phone, Edwin found the exact car requested! When I told Edwin what I wanted to pay, he got it approved! When I said I was working and couldn't come to the dealership til late, Edwin said he'd be there, no problem. When I arrived at the dealership, Edwin was there to greet me. I test drove the car. The deal was done, written up and waiting for me. I was out of there in less then an hour from the start of the paperwork process to the end. Speedy, fast, friendly service. Just the way I like it. That's how you get er done. Nice doing business with you. Thank you team Ford of Upland!! #Edwin4theWIN .#FordOfUplandWINNING
2018 Ford Escape SE Review
GREAT value
by Outdoor Sportsman from Platteville, WI
May 1, 2019
5
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
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Used

2018 Ford Escape SE

36,734 mi.
$19,250
GOOD DEAL
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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STG Auto Group
() -
(877) 596-1364
4.5 (383 reviews)
13 mi. from 92335
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STG Auto Group Review
Great place,quality cars
by Henry from Chino Hills
November 5, 2018
5 5 5 5 5 4.5 (383 reviews)
Are you looking for a quality used car? This is the place you should visit. Thanks Michael for my Land Rover.
2018 Ford Escape SE Review
Nice car
by Chet from Clare , ill
April 26, 2019
5
Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...
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Used

2020 Ford Escape SEL

30,628 mi.
$24,590
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Carvana-Touchless Delivery To Your Home
() -
(888) 269-7695
4.2 (5796 reviews)
Online seller
Check Availability
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5796 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
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Used

2020 Ford Escape SE Sport Hybrid

10,878 mi.
$26,990
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
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(888) 269-7695
4.2 (5796 reviews)
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Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5796 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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