Very knowledgeable, helpful, and friendly staff at Bickford Ford that helped me with purchasing my new vehicle. I have purchased vehicles here before from Dave, and will continue to refer him and Bickford to others. Michael did a good job showing me the features in my new vehicle.
Most comfortable car I have driven.
by Escapegirl from Northboroug, MA
January 23, 2019
I have only 1 complaint and it is probably my fault for not paying attention when I bought the car. The gas mileage isn't great. Getting about 22.7 MPG in my first 600 miles. Its a 4 cylinder so I expected better gas mileage. Guess I need to do some highway driving to see if the gas mileage improves.
Good experience. Our salesman, Russ was great, very patient and found us the exact car we wanted. We were unfamilar with all the new features on this car and Michael Holden went over everything with us. He was extremely nice, did not rush us, answered all our questions and was a pleasure to work with.
by And jay from Columbus Ohio
January 16, 2019
This car is excellent it have all the quality which make it convenient. I’m a fan of ford and I enjoy driving it. I was a fan of other cars. But since I changed to ford I’m in love it. As for me ford is my favorite car and I will recommend people to buy it.
The three people I dealt with were top notch and super friendly. Cayce Miller helped me find a great deal on my Escape, in the perfect color. Michael Holden helped me w/the techy stuff as I am old school on my Fords. Then it was time for Eric Berg to perform a miraculous loan for me. Thank you all so VERY much. Lucy loves her new Escape!
Just bought it! Love it so far!
by Tuere from Baltimore, MD
January 13, 2019
Essie, my 2019 Ford Escape, is your beautiful, modern, everyday gal! I love the look of the exterior and interior. All the technology is fun. And the ride is very smooth. I didn't rate the reliability because I just got it, but c'mon, it's Ford. I look forward to rolling with Essie for a long time!
I sent an email to this dealer and no one ever got back to me. I’m still waiting for an answer. Still looking forward. Thanks
Bang for your buck. Luxury-ish vehicle at great $.
by Natalie.N from Sylva
January 12, 2019
This car drives like a $45K car but it didn't cost that much! Amazing space. Smooth ride. Feels safe. Drives amazing. Top of the line features. I could live in it. So many features, I just can not believe. I get so many compliments!
Bickford was recommended to me by a friend and my Doctor. Being a senior citizen I was hesitant to deal with car salesmen. Still I checked with several dealers and it turned out that Bickford was the most honest and patient. My salesmen was Russ Sumpter and he helped me understand the whole process of buying a new car. After I purchased my new ford explorer I was then introduced to Michael Holden Technology and delivery specialist. He helped me to understand all the electronics in my new car and has an open door policy where he will walk me thru anything I do not understand. I would of been lost with out him. I would highly recommend Bickford Ford the people make the difference.
Happy with it
by Deb from Yukon ok
January 12, 2019
Like how high I sit up making visibility better.
Like the features on it. Remote start, heated seats, rear view camera, and blind spot detection.
I have had it 2 weeks. It handled well with the ice, snow, and rain
Our salesperson, Russ, although very busy with many customers on our first visit, always made us feel like we were the most important people he was working with. When his first search for the right vehicle didn't meet our wants, he spent a lot of time finding the perfect vehicle for us. Then there was Michael, who helped explain the workings of the truck and even helped us set up the backup function when we came in with our trailer. Very friendly and personable young man. When he was done helping set up our trailer, he helped us with some issues I had with installing parts in the bed of the truck and when we pointed out some concerns with the bed lining, he personally went and found the service manager to come out and help us. We felt everyone there has gone above and beyond to make sure we are happy with our purchase.
Best Car Ever!
by kayleighb from Richmond, VA
January 9, 2019
The first and previous car I owned was a 2012 Ford Escape, and I loved that car. However, being I got her in 2016 with 100,000 miles on, and gave off the sound of a go-cart motor. I decided to save up and upgrade to something a littttttllleee more quiet. The 2019 Ford Escape is beautiful, quiet, comfortable, and amazing. The safety features and technological abilities are beyond incredible, especially compared to the 2012 model. For a 19 year old, to be able to afford a brand new car with some bells and whistles is incredible and I highly recommend for anyone looking for an SUV.
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