William and his team were excellent to work with. William got us in ahead of time and out on time. The amount quoted was less than anticipated.
Most comfortable car I have driven.
by Escapegirl from Northboroug, MA
January 23, 2019
I have only 1 complaint and it is probably my fault for not paying attention when I bought the car. The gas mileage isn't great. Getting about 22.7 MPG in my first 600 miles. Its a 4 cylinder so I expected better gas mileage. Guess I need to do some highway driving to see if the gas mileage improves.
Very helpful needed a New battery and needed a ride home . The driver was so nice and said please call if I needed a ride back to get my car.
by And jay from Columbus Ohio
January 16, 2019
This car is excellent it have all the quality which make it convenient. I’m a fan of ford and I enjoy driving it. I was a fan of other cars. But since I changed to ford I’m in love it. As for me ford is my favorite car and I will recommend people to buy it.
Drop off my F250 for service in the morning and picked it up in the afternoon. and it had even been washed. All work was performed as stated.
Just bought it! Love it so far!
by Tuere from Baltimore, MD
January 13, 2019
Essie, my 2019 Ford Escape, is your beautiful, modern, everyday gal! I love the look of the exterior and interior. All the technology is fun. And the ride is very smooth. I didn't rate the reliability because I just got it, but c'mon, it's Ford. I look forward to rolling with Essie for a long time!
Would highly recommend for friendliness and courtesy of sales and service staff makes you feel very comfortable and I definitely will continue to do business with Ferman.
Bang for your buck. Luxury-ish vehicle at great $.
by Natalie.N from Sylva
January 12, 2019
This car drives like a $45K car but it didn't cost that much! Amazing space. Smooth ride. Feels safe. Drives amazing. Top of the line features. I could live in it. So many features, I just can not believe. I get so many compliments!
Ferman changed the oil, flushed and changed transmission oil, changed air filters and carbon sensor while I waited. I will continue to use Ferman to service my Ford Fusion.
Happy with it
by Deb from Yukon ok
January 12, 2019
Like how high I sit up making visibility better.
Like the features on it. Remote start, heated seats, rear view camera, and blind spot detection.
I have had it 2 weeks. It handled well with the ice, snow, and rain
I had the honor of dealing with Joe and Rob at the dealership. I felt like a friend from the moment I walked into the door. Joe allowed us to take the Jeep for a ride and didn???t give me any static. Rob connected me with the prior owner to answer any of my questions.
Best Car Ever!
by kayleighb from Richmond, VA
January 9, 2019
The first and previous car I owned was a 2012 Ford Escape, and I loved that car. However, being I got her in 2016 with 100,000 miles on, and gave off the sound of a go-cart motor. I decided to save up and upgrade to something a littttttllleee more quiet. The 2019 Ford Escape is beautiful, quiet, comfortable, and amazing. The safety features and technological abilities are beyond incredible, especially compared to the 2012 model. For a 19 year old, to be able to afford a brand new car with some bells and whistles is incredible and I highly recommend for anyone looking for an SUV.
William is awesome. It was my first time at Ferman Service Department. I was greeted right away and taken inside to Williams desk. Made me feel like I was apart of the Ferman family forever! Very pleased with the overall service.
So far so good
by AftonAmy from Saint Paul
January 4, 2019
My husband previously owned a 2007 Subaru Forester and I owned a 2014 Ford Fusion. The Subaru broke down and my Fusion was difficult for my husband to get in and out of because of back problems and how low that car was to the ground. The Escape is zippy with lots of storage space. We purchased the Titanium so it has a few bells and whistles (like remote start and four wheel drive). We like the heated seats and steering wheel. The nav system is nice but you can't do input while driving which really stinks because I often have my husband input addresses as I drive. I understand the need for safety but that seem excessive. Otherwise, we really like the nav system and the size of the screen. The system does not alway pause music when receiving text messages so if you use the car to read your text messages it can be difficult to understand what is being said. That should be fixed. Otherwise we LOVE the car. It is zippy and easy to park. The accelerating is great and the gas mileage is pretty good. We have 800 miles on ours and are averaging about 22 miles to the gallon. Headlights illuminate well, few visual obstructions although you will be more side mirror dependant than other mini suv because the back side windows are pretty small. I wish we has purchased the safe and secure package which gives cameras (not just sensors) on the sides. Decent cargo space (but less than both the fusion and the forester. Overall we are very happy with the car.
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