November 5, 2018
Yesterday, I went car shopping for the first time in well over a decade. I had viewed a couple of cars online, one at Swant-Graber, one at another dealership. I sent out emails over the weekend to both dealerships. First thing yesterday morning, Shannon Martin returned my call and I went to Barron to see the car. I had the pleasure of working with Brad Carlyle, test driving a couple of vehicles and brought home my internet pick. Brad is knowledgeable about his vehicles and has no problem with slow-driving old women like me, LOL! Dawn, in finance, was wonderful. She made me feel really good, sharing my credit rating with me. I've been other places where the finance people were sober, unfriendly.....not Dawn. She's really great at her job. The entire experience was calm and friendly. There was no high pressure to purchase. I have a beautiful silver Charger in my driveway this morning. Absolutely no 'buyer's remorse.' And, the other dealership still hasn't called! Thank you for a really great experience!