I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
Most comfortable car I have driven.
by Escapegirl from Northboroug, MA
January 23, 2019
I have only 1 complaint and it is probably my fault for not paying attention when I bought the car. The gas mileage isn't great. Getting about 22.7 MPG in my first 600 miles. Its a 4 cylinder so I expected better gas mileage. Guess I need to do some highway driving to see if the gas mileage improves.
My experience was great ! Thank you so much West Herr Ford ! The staff was amazing ! Very friendly helpful and patient. The staff was always willing to help and answered all my questions. Definitely made my car buying experience a good one! Also I received the absolute best price on my vehicle. Thank you so much!
by And jay from Columbus Ohio
January 16, 2019
This car is excellent it have all the quality which make it convenient. I’m a fan of ford and I enjoy driving it. I was a fan of other cars. But since I changed to ford I’m in love it. As for me ford is my favorite car and I will recommend people to buy it.
Buying a Expedition was very easy and also great price .
Just bought it! Love it so far!
by Tuere from Baltimore, MD
January 13, 2019
Essie, my 2019 Ford Escape, is your beautiful, modern, everyday gal! I love the look of the exterior and interior. All the technology is fun. And the ride is very smooth. I didn't rate the reliability because I just got it, but c'mon, it's Ford. I look forward to rolling with Essie for a long time!
Great service and speedy! Always accommodating and service with a smile.
Bang for your buck. Luxury-ish vehicle at great $.
by Natalie.N from Sylva
January 12, 2019
This car drives like a $45K car but it didn't cost that much! Amazing space. Smooth ride. Feels safe. Drives amazing. Top of the line features. I could live in it. So many features, I just can not believe. I get so many compliments!
Steve Miller was the beat salesperson I have ever bought a car from. Went the extra mile and was very responsive. I would recommend him and the dealership to anyone
Happy with it
by Deb from Yukon ok
January 12, 2019
Like how high I sit up making visibility better.
Like the features on it. Remote start, heated seats, rear view camera, and blind spot detection.
I have had it 2 weeks. It handled well with the ice, snow, and rain
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