This is my kind of place. The people are real. I didn't have to put up with a sales pitch. They let me look at the vehicle I wanted to see and let me make up my mind. The best car buying experience I've ever had. The staff was very knowledgeable, but very kind. There were no games and no added fees. Highly recommend.
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I first came to Show Me Auto Mall at the beginning of the month for an oil change and I asked Dillion to have them take a look at my trunk as well to see if they could possibly see what's up with my trunk not popping, I told him I only had $100 on me to spend for the visit so he cut me a deal. I made an appointment for the next day to get my trunk fixed! Later on that Tuesday afternoon before I left town I discovered that I had $100 missing out of my car that was in it prior to my visit. I went right back up there and spoke with Dillion who apologized and with the owner(didnt catch his name) of course nobody fessed up to taking the money but I still kept my appoinment for Wednesday anyways because it's been over a year since Ive used my trunk! They fixed my trunk that Wednesday and it was only a $20 little rubber piece part and they charged me $100 for labor that seemed unfair because theres no way it took an hour to install that simple piece! But I was just happy to have my trunk fixed! A week and a half later my trunk quit working... I called up there and I spoke with Bryce I believe and explained about what happened with my money on the Tuesday and how I felt being over charged for the labor on Wednesday so I just wanted to get my trunk looked at again and not be over charged he told me to bring it right in! So today(Tuesday) i took it in and Dillion told me what they did to help me out. They cut me a deal on diagnosing it again and let me have a loaner for free for a few hours so I could take my boy to go see the Easter Bunny because it was going to take them a few hours to fix the croading I had going on with my trunk. My experience didnt start out the greatest with my money coming up missing but Dillion did everything he could to keep a customer happy! I work where customer service is a huge thing and Dillion and Bryce went above and beyond to make sure I was taken care of! I will be back!
2018 Ford Escape SEL Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
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