My name is Andrew Atanasovski i went it for an oil change on my 2016 Fusion Titanium Doug at the front desk was very kind and helpful. I took my car in just before lunch time kind of knowing it will be a while before the guys can get it done, but i ended up getting my car an hour in a half before they said it will be done. All thanks to the ford crew. I cannot wait until i go back for future check ups! ?
I had been a customer of Russ Miline before and unfortunately bought my 2015 Escape from another dealership. I haven't liked anything but the salesman from the other dealership, so I am back using Russ Mine's service and will buy my next Ford from you also. I like the service and atmosphere of this dealership.
2011 Edge. Good service. Staff was helpful. I could not return before they closed. They put my key under my mat in my locked car. The code did not work, so I had to get my extra key. That was not their fault.
I took my daughter to Russ Milne to get her oil changed on her Escape (which she loves) and the service rep was so nice to her realizing that it was her first experience dealing with service. She now feels totally comfortable coming next time by herself thanks to an awesome service team.
5.0 star rating 11/20/2016
Tom Ryan made the entire process EXTREMELY easy and convenient.
It was less than a couple hours' worth of effort on my part (requesting specific features; browsing the available options; taking pictures of my existing vehicle; getting together insurance/registration information; working out financing/care packages).
I emailed Szott around 9am, had a couple phone calls and email exchanges/texts throughout the day, and had someone come pick up my old lease and drop off my new one by 7pm without ever having to leave the comfort of my home.
Thanks Tom! Thanks Szott!
Thank you to Kase Spinney for helping me purchase my first car! I love it!
2018 Ford Escape SEL Review
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
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