The service department is superior. Manager, Jonathan Lankford, runs an excellent service center. He treats you like family and his staff follows his example. Everyone in the service department treats you will respect and they are friendly, prompt, knowledgeable, and get you in and out as quickly as possible with your vehicle in good shape. They are the best service center I have ever done business with! They have a very nice waiting room with a tv, and you are given many choices of their great free snacks, drinks, and water. They cover your floorboard and seats before it is taken to the mechanic. When the work is done, they deliver you a clean, washed vehicle! They do not try to make a living off one person but make every effort to lower your bill with discounts and specials. While everyone does a wonderful job, I would like to mention Monica Webster's kindness and efficiency....she has a great personality, knows her job, and is a pleasure to work with. Mr. Lankford's high standards and sincere, friendly personality leave no doubt that your vehicle is in excellent hands at a reasonable price, along with a fun place to be while you wait. This young man is a breath of fresh air in the way he makes every customer feel important, along with knowing that their vehicle is in the very best hands, whatever the need. Personally, I am treated like a princess upon my arrival and until I leave. If I need to go to the restroom upstairs Jonathan escorts me. He gets a golf chair from my trunk and sets it up for me if I want to sit outside in the sun to read, checking on me periodically, and returning my chair to the trunk when they finish with my car. I will not let anyone else touch my Lincoln Town Car!
This place was awesome to work with! Submitted an inquiry on Sunday, got a call and text on Monday morning, and was at the dealership buying the truck by the evening. Andy was a great associate to work with! He made sure to call and text me and let me know that the truck I was interstates in was getting sent to auction the next day. He got me the truck I wanted, for the deal I wanted, at 30 minutes before close! He and the financial advisor both stayed 2 hours past closing time to get me in the truck before I left. I would definitely recommend!
Cloninger Ford dealership has hands down, the best Mechanics I have seen. They are honest, friendly, and loyal to their customers'. I have been a customer for about a year now and will be a returning customer as long as I'm in N.C. I have never been anywhere to get my truck worked on that doesn't try to tell you a lie to get more work done or more money out of your pocket. Cloninger is the way to go, thank you Monica for all your help this past week and a big thank you to the Mechanics that have done amazing work every time i've come in. You guys are outstanding, 5 stars all around
Shopping for a new vehicle at Cloninger Ford of Morganton.
by LaMar from DealerRater.com
November 6, 2018
4.7 (122 reviews)
My wife and I were shopping for a new SUV and stopped to browse at Cloninger Ford of Morganton. All the employees were very friendly and helpful. We were looking at a 2017 Escape that we both really liked. After test driving it and with no sales pressure we decided to make the purchase. I would highly recommend this dealership.
2019 Ford Escape SE Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
I visited Carsplus on Good Friday this year, 2017. The staff let me drive several different cars that I was interested in and let me make my decision with no pressure whatsoever. As I was paying cash for the car, I received a better purchase price than the listed one and Mitchell and Barry could not be more helpful. The car was used and sold without a warranty as many are. However, later that week, I heard a sound around the dash. David took care of the problem for me, gave me a loner while the car was being repaired, and even took my car to the repair shop and picked back up the loaner while I was working. In this day and age, the consumer does not always feel good about purchases. I cannot say that about my experience with Carsplus. They get a superior rating from me. I would strongly recommend anyone to browse their vehicles and purchase there.
2018 Ford Escape S Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
5
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
My experience at Paramount Ford was very pleasant. My salesman Elia was very helpful and very polite. Everyone there including Eli, Ashley, and Phillip worked with me .
I will totally and happily give them a 4 star rating and I would recommend this dealership to my friends and family!
2019 Ford Escape SE Review
Reliable and comfortable
by StacyW from Appleton, Wi
May 9, 2019
5
This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too
Me & my husband were in a bind with our car & my son's! We went & told them what we wanted & could afford ! They gave us two cars @ the exact price that we ask for ! They spent hours working with banks to give us what we needed ! GREAT WONDERFUL CUSTOMER SERVICE ! I HAVE EVER SAW IN A CAR LOT! THEY DON'T TRY TO MAKE A HUGE COMMISSION & GIVE YOU SOMETHING YOUR CAN'T AFFORD! THEY HELP YOU 1ST & CARE ABOUT YOU! I HAD TO BRING SOME PAPERWORK BACK 4 THEM , THEY DID NOT RUSH ME & TOLD US TO TAKE OUR TIME ! IF I LIVE LONG ENOUGH TO GET ANOTHER CAR🚗 I'M DEFINITELY GOING BACK TO THIS PLACE! THEY TREATED US SO EXCELLENT I'VE ALREADY TOLD PEOPLE @ STORES, ALL MY FAMILY & FRIEND'S, DOCTOR'S OFFICE PEOPLE! THE CAR WE GOT WAS USED BUT EVERYONE I SEE PUMPING GAS ASK ME WHERE I GOT IT BECAUSE THEY HAVE TAKEN SUCH GREAT CARE OF THERE VEHICLE'S ! I WOULD PROMISE ANYBODY THEY WILL TAKE EXCELLENT CARE OF YOU OR YOUR FAMILY! THEY HAVE BLESSED OUR FAMILY & WE ARE PAYING. $ 500.00 DOLLARS LESS IN OUR PAYMENTS THANK YOU HYUNDAI OF HICKORY(PARAMOUNT)
2018 Ford Escape SEL Review
Nice car
by Drake from Phoenix AZ
May 9, 2019
5
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
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