Used 2020 Ford Escape for Sale in McKinney, TX

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

My purchase couldn't have been easier... I spoke with Daniel over the phone made an appointment while still waiting on my credit union he made sure the car was mine and knew everything I needed to know. I came back on the following couple days while he was off and Bryan provided great service and made sure to pick up where Daniel left off no hassle no pressure just a simple purchase!

So far, I have had entirely positive experiences in regard to servicing my 2013 Ford Focus at Bill Utter Ford, and Danny Morris offered great customer service, with which I was quite pleased. This time, I got a transmission module replaced (still under warranty), oil change, and a new battery. The only complaint I have is that I think I may have received a 26-point inspection instead of a 27-point inspection, because just a few days after having my car returned to me, my low tire pressure warning went off inside my car. I put air in my tires for free at a Quik Stop, so it wasn't a big deal, but I think that was supposed to happen while my car was at Bill Utter Ford. But hey, everybody slips up sometimes. I'm happy I haven't had any major problems with my car thus far, and I make sure to keep it well maintained.

It's a small dealership & all the people in the Service Dept know me. They don't push anything on me that I don't want to have done. They are honest. For example, if I tell them you rotate the tires & they don't need to be rotated, they tell me. This is the first dealership I have ever used for routine service on my car and I will continue to use them. I have already recommended them to one person who bought a vehicle from them.

Shanna Small was absolutely amazing. She was so nice and caring and made the process easy and simple and treated us like she really cared. She literally told us all the information we needed and let us take our time in shopping with helping us in every process along the way. Will be shopping and servicing here for life because of Shanna Small and her techniques. CREST NISSAN FOR LIFE.

I used USAA's Car Buying Service as my initial communication to dealers in the area, and Bill Hesters at Bill Utter Ford was the first to contact me. Bill was awesome - gave me a quick call and allowed all other communication via email, which I really appreciated. All communication was straight forward and no-pressure - no repeated requests for me to come to the dealership. All my questions were answered honestly, quickly and succinctly. Bill worked with me right up until I decided which truck I wanted, and he gave me the price and promised no surprises. I decided to reserve a dealer ordered truck. Once I got to the dealership late on a Friday evening, I worked with Steve to complete the reservation. I worried this was the dreaded pass-off tactic, but Steve was just as accommodating as Bill. We expected the truck in 6-8 weeks from the end of October. I emailed Steve every couple of weeks to check on the status (I needed the truck before the end of the year) and he was always quick to respond. When I realized delivery of the truck I reserved may not happen until 2017 I began to consider other options. This is where Steve shined in my opinion - I can't tell you how many emails I sent, but he responded each time with detailed information and NO pressure. He absolutely followed through every time - was honest and up front about pricing and options and was working in my best interest. I eventually settled on a slightly more expensive truck and headed to the dealership. The experience was great to this point, and I wondered if Bill Utter Ford would live up to the reputation they had established to this point now that we were getting down to the nitty gritty. This was FAST. I mean, Steve had to go get my truck from a separate lot and it was still Fast. I was in and out in about an hour and a half with trade appraisal and negotiations. Steve's willingness to work out most of the deal via email saved me an unknown quantity of time, which was the most impressive thing about this whole ordeal. He stepped up and even got my accessories installed in less than 24 hours (thank you to Steve and the Service Department for that!). My truck is amazing and I feel like I got a good deal from good folks. Car buying is stressful and a push-pull struggle to get the best deal with the least hassle, but for my money and time Bill Utter Ford and Steve Davidson specifically went above and beyond what you would expect from a modern-day dealership. Cliches could abound here, but they really do care that you're satisfied with your purchase and that you leave with peace of mind. It's almost as if you get the friendly frankness of a small town dealership with the convenience of the mega-dealers. Go see (or email) Steve if you're in the market for a new Ford. You won't find a better experience in DFW.

So my husband and I started the whole car buying experience the last week of October. We started at Classic Dodge of Denton. While there we were treated horribly by the sales manager Keith. It was just one thing after another and he lied about us and our approval. We than went the following weekend (first Saturday in November) to The Jeep Dealership in Rowlett Texas where we met with Chris and his Mother. By the end of the 12 hours of being there we were told we were approved for a 2014 Jeep Latitude. Perfect wasn???t what we wanted but that was okay it was new to us. And that???s were the worse two weeks of our car buying experience dragged on. We found out when we got the car home that Sunday that our temp tags were not legit for 45 days but rather 3 days. Than that Tuesday we found out that the paperwork we signed wasn???t approved and legit. It was a nightmare. It wasn???t until the following Saturday (Nov 11) when my husband and I called Huffines Jeep in Plano, Tx at 8:30pm. We were connected to Adam. He listened and was very understanding. He asked how fast could we drive to them they would be there and open no matter how long it took. At 9:03pm my husband and I walked in. Adam, The Sales Director and a Finance Gentleman were waiting for us. Within in 30 minutes we had renewed hope. Saw the car we would end up buying. That Monday Adam called said that by weeks end he was going to make us extremely happy. And honestly he kept his word. We literally by Thursday at 9am walked in got our new car which was washed, full of gas, and inspected. The Huffines Team lead by Adam is extraordinarily amazing and we are so thankful for them. The week before last Adam (Wednesday before Thanksgiving) called to make sure the car was still fitting our needs. On Monday (Dec 9th) we received a phone call letting us know our plates were in and we could pick them up. I pulled in today (Dec 12), sent a Text to Adam letting him know I was there and he responded quickly and seemed genuinely excited to hear from me. We are going to be buying a second car in the next few months and we are already planning to be working with Adam. Again, like the title said it Started out as the worse Car buying Experience and ended up the best! Great Job Huffines and Thank you for dealing with a high maintence very demanding customer like myself!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Victor is very professional and thorough. He understands that I have an older car, but takes care of it like it was his own, and I am very appreciative. He is courteous, keeps me informed, and tries to work around my crazy schedule. Highly recommend this dealership, and the great employees. Also, the female restroom was busy & I asked if I could use the guys' restroom. OK, it was spotless! Pretty unbelievable. Just the way they run their place. Thank you!

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

My service advisor was Ronald Green 210988. Ronald did a fantastic job...thank you Ron

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Stephen was a great salesperson. We didn't hash out a final deal but the experience was great with no pressure at any time. He was always willing to work for you and was honest about all parts of the deal. The facility is top notch with a comfortable waiting area and good wifi as well.

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

Wow! words can not describe how much pleasure I had to meet such great people such has Michael Leatherwood, Eric Garcia and Jason Volk men this 3 gentleman really when above and beyond. Mr. Leatherwood gave me some great advises, really nice person very serviceable, such a great spirit always with a great attitude this gentleman really makes Five Star Chevrolet SHINE you folks are Bless to have this Gentleman around. Eric Garcia wow such a great sales person the moment I shook his hand I knew I was with a good co-pilot. Very respective individual does not try to push the sale, very honest guy I want to mention that the close day he was off he had giving me his cell number and told me "I'm off tomorrow if you need me for anything please call me" so came Wednesday I decided to make the deal so call him and that was his off day but he told me to go inside and someone would help me but of course he was the one that had been helping me so I ask him ...can you come and close this for me.. and he came and took care of business for me. If your looking for Chevrolet I strongly recommend for you to come and ask for Eric Garcia trust me you will know what I'm talking about. Jason Volk.. wow this men... ?you know those strawberries they put with a Flan cake (dessert) to make it even more delicious? So this car was for my Wife, April is double celebration her birthday and our anniversary, 12 years of an awesome marriage. I did my homework shop around and went to my bank for a load well even-doe I was approve it was not for the amount I was looking for so I took that approval and a check cause I had decided to give this to my lovely wife so came Jason. He heard my conversation and told me ... give me a second let me make a couple of calls I'm gonna work on a better deal for you, we discuss the interest and payment per month and this Gentleman got me a super deal.. ZERO DOWN a better interest than what my bank approve me for WOW!! I was like ... really Jason :) unbelievable this Gentleman did it.. Guys really this 3 individuals really show me that I was not just another customer they really show me that I was friend. I am very happy to meet this 3 honest individuals. Five Star Chevrolet I encourage you to recognize this team they are awesome..

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.