Used 2020 Ford Escape for sale near Utica, IN

I can’t say enough about the dedication Shawn Smith provided me in helping to find an absolute perfect car which exceeded my expectations! It is very scary to buy a vehicle and totally understand the process. Shawn explained each detail of the and ensured I was comfortable as we navigated my needs and wants. I have never experienced that quality of service. If you are looking for a vehicle, visit Jeff Wyler and ask for Shawn!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I had purchased a vehicle from Heritage several years ago. I had a super experience then, so I checked with Heritage this time. Going online, I found a vehicle I liked. I looked at the Blue Book and saw that Heritage had the highest rating for it at the best price. Decided to drive an hour to check it out. I was met by Devin, who answered all my questions, set up a test drive, and sat with my wife and I as we decided. We took a lunch to decide and returned to purchase the vehicle. Once again, the work with the paperwork went easily, the vehicle was prepped spotless, and we were able to drive away happy. One of the things I appreciated was that there was not any dickering. They had the best car at the best price of any and that was it. The other thing I really appreciated was the customer service provided by Devin and the rest of the staff. Now, with this car, I may never need another one, but if I do, I will definitely shop at Heritage first!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Worked with Sara on a possible first car for my daughter. We did not end up buying but she was the most helpful salesperson I have worked with in a long time.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

Talk to your motors was very professional, and very smooth to work with. I bought a car online and they were very helpful. I drove to their dealership from North Carolina and they had the car ready to go, I was on my way in about an hour.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

Doren was very easy to work with and knowledgeable about the vehicles. He was very professional. No sales pressure. Did not buy yet. Hopefully what I'm looking for will come in soon.

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

Devin was a pleasure to work with! We are very much enjoying our most recent purchase.

Fast, friendly service good prices in-N-Out even put gas in the car highly satisfied Kell?s team went above and beyond to get me finance

Very friendly staff and super easy to work with. Buying process was as absolutely smooth as can be.

Great experience! Danielle was great to work with on the purchase of my Honda Accord!

From the 1st phone call to the moment we drove our "new" car off the lot, James was friendly and made the car-buying process enjoyable. We never felt pressured, and they were very upfront about every detail. James even went above-and-beyond by helping us return the rental car we were in. Do yourself a favor and start your search @ CarMax!

Very professional, knowledgable, helpful, and courteous. Explained every detail. Outstanding young man and experience. The dealership did not have what I was looking for in a vehicle but has all the information to notify me when they have it available.

Great experience ! I worked with Bradley Wallace and Mayur Reddyreddy on purchase on my long awaited 2022 Bronco w/Sasquatch Package. The vehicle was better than even expected and both Bradley and Mayur were great to work with; very professional and felt like they put my needs first… I’d definitely recommend James Collins Ford to anyone in the market for new or clean used vehicle.