Used 2023 Ford Escape SUVs for sale near Cleveland, OH

I was traveling across country from the East Coast to the West. I had severe brake issues on my 2016 Expedition. With all my gear, my son and my service dog I approached the service manager with my problem. He was extremely professional and offered to take a look, but could not promise work, as they were already booked for the day. After taking a look, they found the issue was a recall concern and covered all the repair on their dime. Best of all, they did the work that day and had me back on my way in 5 hours, thus saving me hotel bills and added stress. Throughout the repair, I was informed of progress and treated like a VIP. In addition, their spaces were organized and extremely clean of debris and clutter. I have never had such service in any dealership in all the 45 years I’ve been driving. Thank you Nick Abraham Ford….Thank you Nick!!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Everyone went out of their way to make us feel that our needs were getting met they went above and beyond

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Everyone is always super friendly. I definitely recommend their service department.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Very good experience at this dealership. Had a recall item on our motor home which they fixed quickly along with another small issue they caught that we didn?t know about. Very happy with them!!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

As far as buying a car from a Dealership, it was the a real pleasure dealing with 2 of the best sales personal that my wife and I have ever had in the last 60 years that I have been buying cars(I am 79) years young. We dealt with (Pete Stiman) and (Paul Lawson) long distance since we live in Oklahoma. These two gentlemen are the best of the best for they were honest as a summer day is long, truthful, respectful, informative, and did every thing we asked of them and even went way beyond what they were asked to do. It speaks volumes when the car arrived and was every thing that their photo's and descriptions were exactly as they described.These two men are a real credit to Mike Bass Ford. Lastly if I or my wife was to ever buy another car it would be from this dealer and would request either one off these great sales people. Tom & Carol Murray Choctaw Oklahoma

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Klaben rates #1, I travel 2 1/2 hours one way for the service and to be treated like family. I have been dealing with Klaben since 2010. There is no pressure and recently, I was looking for a new car and received the best deal possible. Thank you for going above and beyond to get me in my new car. Christina and Louis you are A++++ in my book. Klaben is worth the drive treated like family and loyalty are key.

JJ was the best while purchasing my car.i told him what I wanted ...he found it...most friendly down to earth salesman I ever met. Referred him to my daughter and he sold her a car.that in itself was a big challenge.😁

Anthony Ridenour very kind helpful. The guys and women in that area are very kind

Salesman Tom Shaffer and Finance Suzie Axlerod Woodward were the 2 people that we work with. They were great. They both treated us like family. The entire process moved along well and we felt like we didn't spent an entire day purchasing a car. I would recommend Spitzer Buick GMC to anyone looking for a vehicle.

I don't like car shopping However the salesman at Liberty Ford maple hts Mikal made this a good no pressure experience.He listen to me and was a big help in my decision to buy.Thanks Mikal.

Had Josh help find what I needed for a work vehicle. He didn't give up til I had what I was looking for. Was able to deal on price am very satisfied what I got and feel I got a very fair deal. Thanks Josh !!

Buying a car from Nick Abraham Ford, is always quick and easy due to our salesman Eric. We will not buy a car from any other dealer or salesman.

I purchased the 2017 GMC Yukon XL then great shape I had 90,000 miles I purchased the vehicle the following day drove it home and later that evening had issues with the transmission I contacted the dealership it told me to bring your vehicle back in after checking the vehicle they realized that they're definitely was an issue they gave me another car they service the transmission took 10 days to get my vehicle back the dealership drove it to me which was an hour and 15 minutes away I've had it for 5 days now and haven't had any issues as of yet hopefully there will be no further issues

David and GM Mark were a pleasure to work with. We've worked with Mark for years and he made us feel comfortable in making our purchase. David took his time going over the cars features and has made it clear that if we have any questions we can call or stop in to see him.

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

I had a great experience purchasing a new F-150 from Mike Bass Ford. I stopped by on a Sunday for some information, get everything I needed to know from Brian and received absolutely no pressure or xx. I was impressed. I shopped around a couple of other dealers simply to cover my bases, and those experiences were more than enough to convince me that Brian at Bass was the guy to buy from. I returned a couple days later and was in and out in an hour and a half. The entire team was helpful, friendly and congratulated me on my new truck. Everyone was professional yet kind and didn't waste a minute of my time. It was hands down the best car buying experience I ever had.

A couple of years ago, I brought my Buick here for service after a disappointing experience at the dealership where I originally purchased it. The service team at Nick Abraham was incredibly kind and welcoming, which really stood out to me. Today, I returned to buy a new Buick and had another great experience. Reed was especially helpful and kind throughout the entire process. He really listened to what I wanted, and the whole experience was smooth and stress-free. I’ll definitely be coming back when it’s time for my next vehicle!

It was quick and easy the salesman was great had a good experience it?s the 5th vehicle I purchased there I?m a ford guy

Dave golini has helped me get two cars I appreciate him . I love my car first day in it