New and used 2026 Ford Escape Active AWD for sale near Wilmington, DE

Everyone was very friendly and extremely helpful. Answered all of my questions. Excellent experience overall. Would definitely go back in the future when vehicle shopping.

I am quite amazed with the services i have got. They have all the facilities for their customers and also have brilliant sales persons. i would definitely buy another car from you in near future. thanks you so much.

I brought my Transit Connect for "The Works" to the Service Center for an oil change, etc. today. Was greeted by Paul Rubin, Asst. Svc. Mgr. who assisted through the process and kept up informed throughout the visit. He was sooo helpful and nice and even helped me with syncing my phone to the van. Will definitely ask for his assistance when I go back again. Thanks Paul for quality care.

So glad we meet Rich Elkins. He was very friendly, knowledgeable and honest. He was a tremendous help getting us into a new car. Very pleased with Echelon Ford, will definitely recommend Rich and Echelon Ford to our family and friends.

It was excellent, I wouldn't change anything. If it ain't broke don't fix it.

Echelon Ford Excellent!! Thank you all so much Pete and Rich ! Excellent and I love my new Ford Escape 2020!! Thanks again to everyone for a nice encounter and everything went smoothly!! Excellent customer service!!

They were able to quickly get me in due to a cancellation even though they are backed up due to COVID Diagnosed and estimated the work and completed it within the estimate (a little under). Great communication once they were able to get it in the shop.

I'm looking to trade my car in within the next six months some to come to you guys for my next vehicle thanks again since 08 William Wible...

Great experience. No dealer mark-up. Did not feel pressured.

Emilio Gonzales was very courteous and helpful in making the decision to lease a car. He was friendly and not pushy at all, and well informed.

I came in Saturday with the server issues with my vehicle Bob and Sean and your team of Mechanics together resolved my problem and I left a satisfied customer thank you

The service department is fast and very helpful. They fully explained what was needed and got it done in one day. The benefit of a shuttle service is an added plus!

After a mix up with scheduling by phone and nearly an hour gone by without any contact from the service department, Andrew Knox stepped in and went above and beyond to fit the service on our vehicle in while making sure my infant son and I were comfortable and happy. He remained calm and personable, and stayed in contact through the remainder of the visit to let us know how things were going. He was even able to expedite new tires to be installed to go along with the alignment, oil change, and inspection we needed. Most impressively (and very appreciated!), he went out of his way to secure a loaner vehicle at no charge so my son and I could spend the afternoon at home instead of in the waiting room. Andrew is a real professional and deserves to be recognized for his outstanding customer service. Thanks, Andrew!

I went in looking for a used car, was introduced to Martin, I must say he was a gem to deal with, picked the car out on Fri, there was a little problem, Martin told me to pick the car up on Monday, when i got there i saw some long scratches that i missed, Martin had them taken care of immediately, He did a follow up after i got the car, but the most impressive thing was my car was state to have Bluetooth, it did not, Martin and his manager Jorge made it happen, an appt was made and i got it. I highly recommend this co and Martin , thank you, thank you,thank you. PS it was not a long process.

I have purchased vehicles at your dealership for the last ten years. Just purchased an Explorer 2 weeks ago, Chris Cole being the sales person. Excellent salesman. Echelon Ford is the only dealer that I will do business with, Chip Santo being the reason. Also when I need service on my vehicles I Chrissy Filing is my go to person.

I have bought my vehicles based on this service department. I had the pleasure of working with Rick yesterday. He was knowledgeable and kind. He went out of his way to help me and took the time to explain my issues. He accommodated my calendar when I made my appointment. I highly recommend this dealership

First time leasing a car at Echelon Ford, my husband and I cannot say enough about our amazing experience. Kyle Bradshaw treated us like family, made us feel comfortable! It was our best car dealership visit ever and we will definitely be back!! We are recommending Echelon Ford to everyone!!!

I have purchased or leased over 20 ford products from Echelon Ford since 1990. I would't think of going anywhere else. From Chip, Rich, Chris Costello, and Chris Cole, the treatment and service is second to none. From the buying experience to the service department, the experience is GREAT!

very fast service, check all items that need repair will ndrive you home and pick you up if necessary whole family goes there for service.