Used Ford Escape for sale in Alden, NY

My Wife and I stopped at Delacy while on a used car search. We went to a few other dealerships, Delacy just happened to be on our way home. We decided to stop in and look at explorers, however she found a Jeep Wrangler on the lot she fell in love with. We went inside, and stood around for about 10 min for someone to acknowledge our existence. (In their defense, they seemed super busy). A man eventually asked if we were being taken care of, and directed us over to an available salesman. The Salesman, Kevin was awesome. Hands down best experience I have ever had with a car salesman. Kevin offered up a test drive and had a no pressure attitude. We returned from our test drive and decided quickly, we wanted the Jeep. Kevin was straightforward with us, even admitted he is not a Jeep expert (we figured, its a Ford Dealership after all) and helped every way he could to answer questions we had. Initially their finance company could not come close to our credit union interest rate, so we decided to wait for our credit union to process the application. Much to our disappointment, the credit union took FOREVER to process the loan. After a few days, we gave up hope on the credit union, and we were NOT going to pay the interest rate Delacy gave us. Kevin remained in contact with us the entire time, just checking on if he was going to put the vehicle back on the lot or not. He was understanding, and tried helping with alternatives. Kevin called us back a few days in and said they could match our interest rate, with slightly different terms. These terms worked for us and we went in to do the paperwork. Kevin was awesome, he had everything handled for us ahead of time and the vehicle out waiting for us. We filled out the paperwork, then........we had to talk to the finance guy. I wish I remember this guys name from finance. As there was some research I did after the fact I would love to throw back at him and call him out on his lies. We did the finance paperwork without a hitch, then came the "extended warranty" speech. I've fallen victim to these stupid warranty schemes before, and was not about to deal with that again. He pitched an approximately $3500 extended warranty to us, covering 3 years, 36000 miles. My wife and I respectfully declined -- Then the pushy garbage came out. He asked us If we knew how much a new engine was for the jeep. (of course I didnt know off the top of my head) We told him no, he claimed a new engine was $8500. (its not, Its more like $4500 for a brand new engine, plus labor i guess) He got NASTY about us refusing the warranty. He continued with the "I just dont understand why you wouldnt want to protect your investment" nonsense. I told him the powertrain warranty still covered another 2 years and 20,000 miles or so. He told me no, that warranty is no good. THE LIE DETECTOR DETERMINED THAT WAS A LIE. It most certainly was still good. So his engine speech was just a bunch of junk trying to sell us a warranty which the dealership would get a nice chunk of change for selling. We were persistent, and refused again. His attitude continued to get meaner, to the point we would've walked out if they didn't already have her car and everything transferred over. He eventually gave up on his nonsense. Kevin came back over to give us the keys and walk us out to our new to us vehicle. He congratulated us, and made sure we were good to go. The angry finance guy really ticked me off, and made my Wife super uncomfortable. Buyer beware of the pushy angry finance guy and his shady warranty sales. Rest easy with the Sales team though, they all seemed to be great people. Kevin even followed up with us a few hours after we took delivery to make sure everything was going good. This guy was top-notch. Overall, the Experience at Delacy was great, although I think the Finance guy should be a little more truthful and less angry when he doesn't get his way. Maybe he needed a hug or something. Who knows?

have had this 2020 ford escape since buying new. i love this car and i now have 36000 miles on it.it is a hybird and the best car i have ever owned.the car gets 48 miles per gal has great safety equipment has a great ride and over three years with no down time for repairs. drive every day and would buy the same car again, ive had a lot of cars but this by far the best i have had. 2020 ford escape hybird sport.

I always take my Jeep to Transit Town for all of my routine maintenance needs. They always get me in and out quickly and everything is perfect. Everyone I have encountered there has been very nice and very helpful.

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

I was in and out in no time. Everything was good everyone I had contact with was friendly and helpful I would recommend them to anyone thinking about a Nissan.

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

Just bought a car here and the entire experience was great. Adam was super helpful, friendly, knowledgeable and not pushy at all. Couldn't have hoped for a better experience. Would highly recommend to anyone looking for a quality used car!

I bought my 2018 escape se with 41,000 miles. It’s was a gold certified pre owned vehicle with a 60,000 mile warranty. It’s currently sitting at 86,000 miles and has spent no time in the shop other than basic maintenance and brakes. It runs, drives, and handles beautifully and that 1.5 ecoboost has plenty of power. Highly recommend this vehicle. We absolutely love our Escape!

Twice I have had some problems with my car & taken it to Basil Ford to have it fixed. Each time has had to do with tire problems. Both times I was helped out by both Alex & Angela in the Quick Lanes Department. Both times were excellent experiences. Both Alex & Angela are very helpful, friendly and knowledgeable. All important things to a customer. The techs have also done amazing work.

I bought my car from Rick Ridings in Monticello, IL from Jesse Hall. Jesse is the best, he had the vehicles ready for me to test drive when I got there and was very knowledgeable and polite. Most of all he was very helpful.

I found the perfect car for me listed on Cars.com and immediately contacted Towne Automotive Group. They replied immediately and worked honestly with me to make it all happen. They did not try any upsales, or bait and switch like I was experiencing elsewhere. I cant reccomend them enough.

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

We just bought a 2020 Ford Escape it has 22,000 miles. It has been a great car so far. It has allot of leg room and head room, I am 6 ft tall, so I like that about it. It has plenty of zip on the highway and good gas mileage, no regrets on our purchase so far.

The service guys were great. Solved the problem and fixed. What more could you ask. Oh, they have a great attitude. This is the 10th car purchased from them.

I am pleased with my decision to purchase this Ford Escape. Must have been made with me in mind. I am a retired outgoing senior lady. Great style, color and just the right size. Excellent gas mileage and I simply love the comfy ride.

The information screen on my 2020 went black. West Herr Ford Amherst diagnosed the problem, ordered the module and installed it along with any necessary software updates at a subsequent appointment. The entire process was painless and streamlined. Theresa, my service advisor, was great. She listened carefully to my concerns and accurately relayed the information to the service technicians. She arranged for a shuttle driver to take me home (Tom, the driver, was every engaging and a good conversationalist). Theresa called when the car was ready and advised me what they had done to the car. I picked up my car and was beyond pleased with the outcome of the service. The screen was back to normal AND the car performed better than when it was new: it shifted effortlessly, braked better than ever AND even the radio sounded better than before. Great job Theresa and West Herr Ford Amherst.

It appears that too many negative/unhappy individuals have posted reviews on this car. My experience after a month has been great! Yes there is a problem with squeaking brakes at low speeds and the brake dust is excessive, ehh h speaks to cheap ones being used but just use brake cleaner and it hasn’t been an issue since for me. When it comes to the comfort, I am very satisfied! Front seat adjustment is great and I get almost zero back fatigue. The heated seats and steering wheel are fantastic and heat up very quickly. I also love the sliding rear seat and I already fit a 29 inch mountain bike inside and only had to fold down the 60 split to do it. The engine is kind of odd sounding because it’s a 3 cylinder. It’s not suede refined, but when you really get in the has it’ll break the front tires loose and does sound kind of good because it’s half a v6. The looks are conservative, but I painted my wheels black with plastidip and it transformed the car and now it looks like a baby Porsche Cayenne. Kind of sad Ford already redesigned the front but I get it that they had to make it look more SUV and less lifted Focus, which is mostly what it is because Americans hate cars I guess. But I love the benefits of an SUV, but driving dynamics (to a degree) of a car. It’s very planted and at times fun to drive. Sync 3 infotainment is a breeze to use and I LOVE using the remote start through the FordPass app for free. My car is always the right temperature when I get in. I know this generation has some problems when it came out, but so far I am loving mine and look forward to many reliable miles (hopefully) with proper upkeep and maintenance.

Went to check out a Honda Odyssey and Bob was quick and helpful. Worked with us to make purchasing happen. Go see the folks at Ray Laks, and ask for Bob!

I was pleasantly surprised when i picked up the car today. This is a Ford Escape SEL 2018. It was immaculately cleaned. Lots of trunk space, I really enjoy the leather seats. Jere law at Varsity Lincoln Ford in Novi is an incredible salesman. He made sure that everything was taken car of for me. He really took the time to make sure i was happy. This is my first time owning a SUV. I am very happy with the service and dedication.

Husband and I drove an hour and a half to check out a certain vehicle they had for sale. We had searched and viewed several at other locations. Our salesman Bradley and the dealership, went above and beyond what you normally find while searching for a specific vehicle, to make sure my husband would be happy with his purchase. Added bonus information: Bradley is a man that everyone should meet. Thoroughly kind and fun- and not in a fake way. 🥇 I will shop here again if we ever need another used vehicle. 🏆

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

I bought my 2018 Titanium Escape about 2 years ago with about 32000 miles. Now two years later I have just hit 46000 miles. At first I had some warranty work that had to be taken care of. Display on the HVAC had numbers out, the sync 3 was completely crazy and it had a bubble in the paint on the lower inside drivers door. All work was completed. The dealer service was outstanding. No hassles . Like any new car to you, the Escape took time to learn where and what all the features were. The Titanium has A LOT of bells and whistles. It took many reads of the owners manual to figure out what they were. Now that I've learned I am very pleased. Things like Lane corection, adaptive Cruise control, blind spot monitoring and a dozen more features are very useful. It has auto park and to be honest I don't use it , but it has it so I had to try it out, and it works like a charm. Many people I know have that feature on their cars, but have never tried it. The interior is nice, except I don't like the seat back configuration with a bulging pillow top along the seat back. It's all for show but a pain in the back for many people. Ford, get wise and build for comfort , not show. The extra large windshield is great. Best forward viability I have seen in modern vehicles. Heater controls are hard to identify . They are mounted low and in a dark area that requires the driver to take his eyes off the road. So that's the negative. And I'm being picky. This SUV is fun to drive, sure footed and comfortable. 2.0 turbo has guts and the fuel mileage is acceptable for this amount of power. Quality of interior parts is above average, as is the quality of the leather seats. All windows are express which is handy. Puddle lights on the front doors are helpful when coming up to the car at night. The keypad entry is nice when you're outside and don't have your keys but want to get in the car. The hands free rear tailgate is great! I use it nearly every day. The sun visors that slide to give you protection from the sun when it's shinning in the side window is a winning feature. The Sync 3 system is great! Ford got it right. It's fast, accurate and voice commands work very well. When I bought this Escape I liked it. Now two years later I love it. I'm not a Techie guy, just a 75 year old retiree who is willing to adapt to modern Ideas

Great experience ,thankyou for the purchase of my car,Cole was very nice and helpful and made my buying experience very nice and easy ,thank you and the team at basil

Been an awesome vehicle for our needs both in town or on the highway. Has been very reliable. Haven't experienced any problems with this great vehicle.

Joe and the service crew at West Herr Nissan always do a great job. Never wait long for an appointment and only fix what is needed, nothing more.

Be sure to get the Titanium model with the larger engine. It is a joy to drive, to start remotely on a cold winter morning, and to use the GPS to find almost anything. I especially like the warning lights that show cars on either side. It is a great car.

Robert at west herr ford hamburg was very courageous, knowledge and they provided accurate service. I am very happy with their service and would recommend. Thank you robert, your team is the best!

New car drives great it has everything I asked for. My granddaughters love it, they can’t wait to take it on vacation.they love the fact that I made sure they would have air conditioning

Great service ! Took my vehicle in for a yearly service and state inspection. Work was performed in a very timely manner. Jesse went over all the work done and answered any questions that I had Highly Recommend

I've had my car about 3 weeks. I really like it. There are a few small mistakes that keep it from a perfect five. The door pull to close the door is just an opening. It should be a small pocket, perfect for a ChapStick or a few quarters or whatever. The cup holders have small arms meant to hold a smaller cup or keep a cup secure I guess. They are hinged at the bottom so they are very annoying and difficult to put larger cups in the holder. They should be hinged at the top. The power windows are only automatic down, you must hold the switch the entire way up. When you touch the spot on the outside door handle to lock the car there should be a 4-5 second delay before the automatic unlock activates. That would allow you to check and confirm the car is locked. Small things, but things that could be done better to make the car even better.

Took my car there for repair, it was shaking and not going straight, got an appointment within 2 days. They replaced the tires and did some work on the brakes, also had the oil changed while it was there. The problem is fixed, great service.

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

Bought the vehicle in December of 2020. First new car I've bought in over 20 years. Absolutely love this vehicle. Great gas mileage. 3 cylinder, turbo that has some is powerful. Great back up camera and love the big screen display for the radio. Easy to reach controls. Easy to reach cup holders. Plenty of room inside, don't feel cramped. Rides smooth for such an economical car.

Best car experience in years, quick and easy. Completed test ride and deal in less than an hour... The entire staff was courteous and helpful throughout the entire process, from email, calling and closing...

Great service from the day I built my truck until it was delivered and continues still after I have received my truck. Highly recommend going there.