I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
Very easy to drive. Fuel economical
by Bimbim from Randallstown, MD
April 28, 2019
Apart from getting it at a right price, the car is very roomy, economical and comfomtable for me and my kids. It also has good leg room.
Yay ! once again the service we received was exemplary. In very aspect of this dynamic . it was a very pleasant buying a second car from your dealership with the stunning excellent sales person and very helpful Silvana Granizo was very professional. We love my little orange Camaro, we would love to say many thanks to Silvana with her manager Sam for all your Kindness helps and friendliness and efficiency . We were very impressed with the service we received throughout the purchasing process . We appreciate your business, once again thank you so much. We definitely will recommend yours dealership to everyone I know .
I've only had it 2 days so far I like it a lot
by Marjorie from Brookfield
May 12, 2019
This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
If you could get pass the anti theft system
by susieque from roanoke va
May 14, 2019
This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
I love my car!
by Teewall from Mechanicsburg, Pa
May 11, 2019
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
Johnson Lexus of Raleigh helped me find the perfect car that fits me. I would highly recommend this dealership to anyone I come in contact with.
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
Kyra went above and beyond to drive my car home and make the process as smooth as possible. I appreciated her going above and beyond.
Absolute best car buying experience ever
by Jack Schultz from Ft Collins colorado
May 11, 2019
Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.
Very friendly and helpful, willing to go out of their way to work with you. Communication back and forth was very easy and they were quick to respond.
Very Reliable car! Comfortable car drives good!
by Charlieshannon from Ohio
May 3, 2019
The Car meets most of my needs and drives good it’s decently roomie I get good mileage I feel safe in my car specially because I live somewhere where we get a lot of snow overall my car is just comfortable and reliable its everything that I want in a car and more ! This is my second escape and I’m hooked for life on this model !
I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager.
When I am in need of another used vehicle, this will definitely be my first stop!!
Owned Many cars and this is the best.
by MattM from Toledo, OH
April 21, 2019
I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
by Chet from Clare , ill
April 26, 2019
Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...
Before I came I heard great things about this place and they were true. Everyone is nice and they work with you to find the car that you want and treat you like family. I would recommend to anyone looking to buy a car. Great place
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
Dealership was good to work with during the car review and buying process from the Sanford location. Danielle was very knowledgeable about the vehicle and all the features.
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
This was the best car buying experience ever. The staff was friendly and very professional. The deals are unbelievable. I would recommend this dealership to anyone looking for great car's at the best price.
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
This has been fastest and greatest experience ever thank you so much! I Recommend JT Auto Mart 100%.I want to thank the staff of JT Auto Mart for delivering excellence.
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
Very professional staff, answer all my questions and was not aggressive towards pushing to sell me a vehicle.I got what I was looking for and at a great price. I would recommend this place without hesitation. Thanks Duane McGuire
Fun to drive, nice power and handling
by cacflyer from Columbus, GA
May 5, 2019
Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.
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