We met Chris last September when I needed a new vehicle due to mine having been totaled in an accident that wasn't my fault. Being a previous CRV owner it was logical that we would look for another one for me. We weren't looking to buy new at that time and were just cruising the lot when out came Chris to see what he could do for us. He listened to what we were looking for and then showed us what he had to offer. I test drove the Gray CRV EX and it was love on the home stretch. Chris had done his homework (and at this point he was the new "kid" on the block----didn't even have his business cards yet) there wasn't one question that he couldn't answer. I like that. I have a background in Customer Service and let me tell you this guy---and this dealership---puts their customer first. Fast forward 10 months to July 2018--my husband and I are both now retired and planning a big cross country trip. My husband is thinking about replacing his car ( a 2007 Toyota Corolla) he has always been a pretty loyal Toyota guy and thinks he wants a RAV 4. We set up a test drive with a dealership in St Albans and he was not happy at all. My CRV was scheduled for service at Key Honda in Rutland on Friday so while it was being worked on we went out to see Chris. Tom had already been on the website and knew what was in stock and what he might be able to test drive. Chris knows those cars like he has swallowed the owners manuals---it's unbelievable---and he can demonstrate exactly how everything works and give you the pros and cons---this guy knows his job. He does it with a smile on his face and no pressure---even though it's his job. I would be remiss if I didn't also mention Andrew Magro in this review---the man is amazing!!! He worked with us both times with the financing. This time we came in pre-approved, but we bought and took possession the same day (on a day that he was already booked solid) and he was nothing but full of smiles and gratitude. That takes class. I just can not say enough good things about this place and their employees.
2017 Ford Escape Titanium Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
After doing a lot of searching we finely found our new car...The dealership worked with us and made it happen...So far we are happy with how things have went so far.....Hope for everything to all go through
2014 Ford Escape SE Review
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.