My family and I were on vacation when the transmission in our car went out. We decided to shop Kia and had a wonderful experience doing so. Dennis did an amazing job at ensuring we were getting a fantastic car. The finance team was great at getting us in and out with the paperwork. Ended up with a wonderful experience and we still made it to the beach. Great job Lee Kia for doing so well in a stressful situation :)
I recently purchased a Nissan from Tom Jones and was floored by the easiness and knowledge of credit challenged people. He made my transaction a done deal. I went to several other dealers , but their salespeople were like robots. Very cold and scripted. I will continue my future car shopping with mr. JONES. I purchased my car and was in and out less than an hour. Fwb autobrokers is a reminder of how deals used to he made. A+ all the way!
We recently bought a car from Skip at Fort Walton Beach Auto Brokers for our daughter. We had been to every car lot between Niceville and Destin and were either disappointed with either the selections, or lack thereof, and/or the professionalism of the staff, or lack thereof. The moment Skip came out to introduce himself, I knew were buying a car from him, Whether we could find one on the lot or not. As luck turned out, We did find a couple of options and Skip worked with us so we could take them for a used car check up. They both had some minor things such as rear light replacement, tightening of bolts...nothing major and Skip from day 1 was honest and upfront about all of that and took care of it all! He even got a cigarette burn in the drivers seat fixed. He wanted to make sure the car was perfect for us before we drove it off the lot. Skip communicated the status of everything with us frequently and even called a couple of days after the purchase to see if our daughter had any questions about the car and make sure she was happy with purchase and it was running good for her. His professionalism, integrity, and honesty are above reproach. It was the best car buying experience! I will never buy a used car anywhere else and neither should you!
My car shopping experience was less then great until I went to Gary Smith Ford and met Steve Alford a salesman that really listened to what I needed and he showed me the perfect car. He explained everything to me about the car and all of it's safety features. It was a really enjoyable car buying experience. Thank you steve, I will be back!
I just want say that John Knight, John Basting and Steve Alford were very professional and handled the car buying experience perfectly, i was very impressed and will certainly be back to purchase again. I will also let family and friends know. Five star experience
Before i took my truck in I explained in detail in writing and on the phone that i wanted to see how much it would cost to find why my fuel gauge was always on empty, after i checked out instrument cluster, changed sending unit x2 tested send unit 15 olms empty 150 full, ran separate wire from sending unit to instrument cluster, performed instrument cluster test and changed it out new one did the same thing so we put original back in and tested it cluster good gas gauge still reads empty. Only item that was not tested was the anti slosh module
I was told sir it will cost your $ 125 to run a complete test to find out whats going on . When i took it in to drop it off I was informed by Megan it could take many hours to figure this out . I only want to spend another 125.00 not 500 to 1000 truck is not worth it. . I will drive with it showing empty . I was told its is difficult to pull the instrument panel off . we had it off three times only 6 screws took 15 minutes . The anti slosh module is the only item we could not test. i need to call manager i fear a 1000 bill just to evaluate why cluster reads empty. when on the phone i was told 125.00 not 125.00 an hour. i will post again the findings . i will post again their cost and findings and tweet it on twitter. as of right now i am going to say based on the pre quote and quote when truck arrived was vast different. i could took it to Fa where my nephew worked . i am going to say no i would not recommend but this could change, see my second review . i basically do not trust dealerships. Had a bad experience with a Jim Massey Chevrolet.
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