Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance
Basil Ford did a great job servicing my 2016 Esape with 43 k miles. Tires are still good for a few months. Rear brakes were replaced. All other maintenance was performed to my satisfaction. They even gave it a complimentary car wash. Nice. Thank you.
My wife and I have been buying vehicles from Pat O'Malley since about 2003. All of our experiences have been great. He has always sold us a nicely equipped, nicely priced quality Ford vehicle. We would and do recommend Pat and Howell Motors to all our friends and family.
We knew what we wanted walking into the dealership. Our salesperson Mary Jayne got us the best deal possible & expedited the whole process. Great sales staff, great dealership. Would recommend them in a heartbeat.
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
Picked up a great truck and worked with a good guy Larry Bruning. Larry made the process really easy and was a good communicator with email and texting while we finished up the deal. My first full size Ford truck and I'm really happy with it. Thank you Orleans Ford.
Very welcoming dealership; staff very responsive-Zach McMullen greeted us, made us feel welcome, We were impressed with his product knowledge over several modes and product lines. Took time to explain advantages of various features, followed through with the financial arrangements and simplified the paperwork process. Probably his professionalism “sealed the deal”...
Took a little longer than quoted but they got me in for repair when other dealers had a longer wait. Wasn’t happy when I had to get something out of my car in back lot and found car unlocked and keys sitting on center console in plain view. Overall good service though and car appears to be working normally.
I had the absolute best experience purchasing this Ford Edge. I do believe I got not only a great price on the car I purchased, but also a fair price for the car I was traded in. I actually had fun negotiating the deal. I will recommend Orleans Ford to all my friends. “Go see Don, he’ll get you a great deal.”
After looking at Westherr and a few others, I went to Cappellino to look at a truck. The salesman Mike, was very pleasent to work with from start to finish. His customer service was what brought me back in to drive the truck again and to purchase. Not once did he push a sale on me, and I feel that’s very important.
We had been searching for a particular car within our price range, and Joe was able to help us out thru the entire process. We will def refer pellegrino auto sales.. Five stars from us
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