Taylor Henkel was a great help in making my buying a used car very easy. He was patient and understanding, worked on getting me what I wanted and out the door on time. He delivered my SUV today went over all the dashboard instruments and even put my plate on. He went as far as filling the tank and bring me a 12 pack of pop. I would like to thank him again for a great experience at the Ford dealership.
Positive buying experience. I was able to do most of the legwork through email. Salesman valued my business and made the buying experience easy. Would highly recommend this dealership and salesman John Sweeney.
Brought my vehicle in for tire rotation and an oil change. As usual everything went great! I have never had any problem or issue with Grand Haven Preferred Ford. I have been satisfied every time. Good service, nice people and good price. Don Blackmer in service is always friendly, helpful and takes good care of my car.
I highly recommend Grand Haven Perferred Ford and Don Blackmer for any of your vehicle needs!
Always surprised how fast my oil change, inspection, and tire rotation goes! Barely have time to get comfortable in the waiting area and settle in with something to read and it’s time to head out again! Thanks to Don and the service staff at Preferred Ford!
John Kaminski was extremely helpful from the first time I was in to just even look at options for a truck that I did not expect to get until further down the road but within a a month or two I found I needed a new vehicle sooner than expected. He was great with helping find a truck and opened me up to options I had never even considered before. He was able to set me up with new tires and extra after waiting a week for a sensor to be repaired (the wait was not their fault it was out sourced places issue). He helped make sure my sister who referred me got her referral money and was cool to just talk with about things we had in common and I will be coming to see him for my next vehicle as well. I should note Matt was very helpful in John's absence on one day inparticular.
Absolutely the very best, most awesome, buying experience on the planet, EVER! These folks know how to let the process breathe...no PUSH, no PULL, NO BULL. Our sales guy Nick is as professional as they come without being a "salesman", very relate-able and honest. Understand we were out and about doing some Black Friday shopping without really needing anything. We stopped in to do a few test drives as this dealership had all 3 sedans we were considering (Cadillac, Lincoln and Buick) to purchase NEXT YEAR, not this year. After looking they didn't have (on the lot) the Buick LaCrosse with the large moonroof or sunroof...which ever its called. Nick said they had one in the wash bay.....BOOM...test drive done!!! My husband and I love this vehicle and were extremely excited that we made an offer and it was done!! Their finance guy Alex is the ONLY finance guy you will ever want to work on your half in these situations....totally and completely painless!! IF you are in the market for a domestic certified used vehicle, go here----you will NOT regret it!
I went into Elhart Hyundai to get a new vehicle and Junior took great care of me while we were getting me into the vehicle I wanted. Caryn was wonderful as she got me a loan with a great interest rate. I could not be happier. They even followed up to make sure things are good with the new vehicle.
If you want someone that genuinely cares about you and will do anything to insure you get the best deal go to brittany. She has helped in so many ways I'm so happy I made a deal with her for my 2014 Chevy Malibu! Best dealer ever
I was looking to replace a 15 year old vehicle and came back to Crown, as we had a good experience a couple of months earlier replacing an older van. I found a great used car with low mileage at a price that I was able to fit into my budget. I enjoyed working with Sam again as she wanted to be sure I was comfortable with my purchase. Enjoying the new ride very much.
I had the pleasure of working with Alex. I appreciated his straight forward, not pushy sales style. We were easily able to communicate via email so I was set to go as soon as I got to the dealership for a test drive. He showed other options without hesitation.
I had came across MWS after researching online- they have a small with approximately 25 cars for sale and I could not get over what incredible shape their vehicles were in. From the beginning they were helpful but never pushy. We drove a handful of cars until choosing a Jeep. We absolutely love it and they helped get our first auto loan also.
My sister in law is going next week to purchase a car also after my experience.
From the day I purchased my Xterra right to today, picking it up from a collision repair, I have had the best customer service from any dealer I've ever done business with. Quality repair work and bonus surprise to find every inch of the inside of the car cleaned. Wow!! You never see extras like that any more. Sales and Service people are top notch. Waiting room always super clean and stocked with goodies and drinks. I would highly recommend this dealership. I'm very impressed with every aspect of their customer service.
My husband and I came in looking for a used car, with a 2009 Dodge Grand Caravan for a trade. Hector was able to work with the finance department and get us into a 2019 Kia Soul. The process was easy and Hector explained everything in detail. We ended up with a higher payment than we expected, but the perks of buying brand new made the extra cost so worth it!
Always do a fine job in the service dept. thank you!
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