Traveled 340 miles round trip and glad I did. The guys are great at Pinnacle, no pressure and very knowledgeable about their products. Big thanks to Bernie and Lou for putting this deal together for me.
We arrived at a very busy dealership on Black Friday, expecting a long wait. Immediately, we were greeted by the sales manager and within a few minutes Kitty introduced herself and we were test driving a vehicle. We were treated fairly and the whole team provided exceptional and professional service.
Made first contact on line. Everything went smoothly. No dickering over price. Well in line with kbb???s price. The whole process took less than 3 hours from entering the door to driving out in my new Sonata. Everyone was courteous, knowledgeable and helpful.
I would recommend Monroeville Kia to everyone my man Marlan, Daquan(DQ) are the best they made the car buying experience unbelievable, reasonable and absolutely my easiest car buying experience ever love them.
My car purchase experience was wonderful. This was all due to Ed Adams. He helped me every step of the way. He is such a kind and wonderful person. He is very good at his job and goes above and beyond to help you. I will refer anybody who is looking for a new vehicle to Ed because I know the service they will get will be exceptional Just like mine was!
I was pleased to hear Jen Sausman is the General Sales Manager at Town & Country. I have purchased several vehicles from her when she was at Freedom Ford. Every time I got the best price upfront and I was treated with respect. Nobody enjoys car shopping, but my experience with Jen was actually enjoyable. I will continue to purchase from her and I will refer anyone in the market for a new vehicle to see Jen.
I bought a car there...no fuss. It was quick and easy. Best car buying experience I have had. Almost a year later and I'm still very happy with my little car and the little payment that came with it. Awesome deal!
i was in need of a truck for work nothing fancy wow god brought me and my wife to this place a very very nice 08 black chevy truck .micky was great to us .and jim the tech took care of a small concern . and micky made sure i had gas to return home thank you all.
Few weeks ago I had my car service by Dan Curley......awesome job....inspection etc...10/31/2018 my first accident in a lot of years....I called next morning took my car down....Nate R. took care of me and my car right away....(Have to say the two young ladys at the front very friendly and great big smiles and they also do excellent job) Work was done I am very happy I purschase my car there (after 19 years holding on to my other car why did I ever do that) But I am one happy camper.......I was treated awesome and the service on both visit really great....Thank you staff at Kenny Ross Ford Library Road.....
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Me and my wife came to dealership to see what they had to offer and what would work for us. Our salesman Steve wine from the beginning made the car buying experience and enjoyable one. He made it a point to see what we wanted and never tried to persuade us into something we didn???t want or need. I would recommend anyone to go see Steve for any car purchase.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
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