This is not your regular used car dealership, like “Major World” for example, where a customer is treated like an idiot and taken advantage of. Hertz Car Sales offers a very easy, comfortable and totally stress-free buying experience. However, even the most customer-friendly company procedures would mean nothing without the great people behind them. A very special thank you to Janine Saffioti and Michael Digennaro, who were both extremely professional and super friendly at the same time. I would highly recommend this place to anybody.
I really enjoyed my experience buying my Jeep renegade from NY Off Lease. I found exactly the kind of car that I wanted and for a reasonable price. The staff was amazingly accommodating and wonderful to work with. Kim and John are the best. I would highly recommend this dealer to anyone looking for a smooth car buying experience.
I recently had a car repaired here and was helped by a guy named Mike Staiano. He was very knowledgeable and friendly and had my car returned to me very quickly. The whole shop was amazing. I will definitely bring my car back here.
Hafiz was my salesman and he made it so effortless to buy a car. He worked the numbers and helped me in my research and you can reach out to him even after buying a car for any concerns or questions. Everyone in the dealership was helpful and clearly a tight knit group. It was my first Subaru and surely not my last but I know where to go when I'm buying again. Would suggest this place and Hafiz to anyone.
I spoke with Ed about the issue with the CV Joint on my 07 S550 and how I felt about how it was handled. He assured me the whole thing was a misunderstanding and was willing to meet me half way on the repair and to make it more convenient for me I could use my mechanic to do the job.
I want to thank Frank, Ed and Bianco Auto Sales for stepping up and paying half for the repair.
Car is running beautiful !
Thanks Frank and Ed...
Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. experience was great. Experience was great.
The salesman was very nice and willing to help me out, even staying late to show me more vehicles. Unfortunately, the vehicles had very basic problems (doors that didn't open, truck that wouldn't even shift into drive) that made me very leery of purchasing a vehicle there. If those obvious things are wrong, what ELSE is wrong that isn't obvious?
Brought my 2017 mustang for simple oil change. and why engine light was on. When I got it back and drove it a little way, I experienced that it was a lot faster and smother than before. Thanks David Shiloh t
Remzi, thanks for show me so much love. Appreciate the fact that you and Sonny took care of the Panno roof so quickly. Sonny, thanks for letting me bring in the truck without an appointment. This is super attention to your Ford customer. Thank s again for this.
Chris is a man of integrity, keeps his word, and has your back! He bends over backwards to meet all of your demands, and does not rest until you are 110% satisfied will all aspects of your sale. City World Ford has the highest selection of Ford Explorers in the Tri-State Area and is extremely competitive. After shopping around, Chris gave me an unbeatable deal, saving me an additional $2,000 off a comparable model as compared with other dealerships. That is a pretty substantial savings. Chris does not play the 'haggle game' with you. He gives you the absolute lowest price upfront.... It was a deal that I simply could not refuse. If you are in the market for a new Ford (especially a Ford Explorer), shop around and do your homework. Then stop into City World Ford, and ONLY SEE --> CHRIS! Mention this review submitted by Mike S. Today, I'm the proud owner of a 2018 Ford Explorer! Kudos to Chris and the friendly staff over at City World Ford!
I've owned many cars and have dealt with many dealerships. For example I own a JEEP and deal with Bayside Dodge... they are the worst of the worst... yet with Scarsdale Ford I am welcomed, feel like I am treated properly, know the mechanics are of strong quality and they are HONEST. Louie in Cust.Service is EXCELLENT and they maintain my vehicle very good!
Having used Scarsdale Ford Parts & Service for my 2007 Escape (not bought there), I was pleased to buy my new 2018 Escape there. Though it is not a super-large dealership, they do everything the larger places do, plus a bit more. My salesperson was terrific and knew almost everything about the car. I’m very picky and when I asked if the car needed premium gas, she even double-checked with service people (other dealerships said yes—which it doesn’t). Additionally, they have a lot of loaner cars available, which is helpful for service issues.
The pricing was competitive—and slightly better than I expected. Since I have used heir parts and service on my 2007 Escape, I am already anticipating an easy service situation.
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
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