It was a great experience, George was awesome! He was a wonderful help to my wife. She had all of our kids with her, so you know how difficult that can make things. And he went out of his way to assist her and make the whole transaction as smooth as possible. He also went above and beyond to make the entire deal happen. When I buy another vehicle, I will buy it from MID County because of George Duncan.
Service department great help Kelly Veach is excellent at her job and she is a great help at getting you the best values in service for your vehicle. The tech was great that did the work on my tundra talked to me about the balance on the tires.
This dealership is the most honest dealership I have ever been to! No sales tactics and no pressured sales. My niece purchased her 2017 Chrysler 200 here in Feb from Jason Roberts and recently I got the opportunity to work with him again on the purchase of my 2017 Jeep Patriot. After both deals I did not immediately feel buyers remorse as I felt with my other vehicles. I felt like I got a great deal and was treated fairly. I recommend them to everyone looking for a new/used vehicle especially first time buyers. They put the customers well being before the sale. I can't thank the team enough!!! I will be back again for my next vehicle.
We are a FORD family. We own an F-150 Limited and have been over the moon with it. While in Port Arthur we saw the 2017 EL Limited Expedition. It was a great price and Tray Batson was our sales person.
Tray is professional, knowledgeable, funny and just GREAT all around Customer Service. He made us feel right at home and resolved all our concerns.
We would highly recommend ENERGY COUNTRY FORD in Port Arthur, TX.
I purchased a new Chev Silverado about two months ago from this dealership after trading in my Hummer. Each person I encountered was very helpful, knowledgeable and pleasant...from the sales staff to the financing specialist to the manager. I would like to give a kudo to the body shop. Just recently, I had to have a small chip/dent on the edge of my front fender repaired. They had it done in about an hour...impressive! Based on my experiences I would purchase a car/truck from them again.
All have to do is call and tell her what I want and she tends to it. I don't even have to say more than my first name and away she goes. Handles us like the pro she is. Would not let anyone else carry us to success.
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