Heather the service manager was very attentive to our needs and ensured our truck was worked on promptly so we would have it available for a planned trip. Alex in service was also very helpful and a key player in making sure a rental vehicle was available while our truck was being fixed.
I have been looking for a decent 4x4 or all wheel drive car since this spring, and they had a used one on the lot that seems to be in good condition, and a Subaru no less, for an affordable price! I will update in a few months if anything changes, but so far so good. It is covered under warranty if there are any faults in 90 days, and additional 1 and 2 year plans are also available.
Jeff was very personable and professional, and did our check and paperwork so we could take our car home the same day. I'm so happy with my new (used) car!
Lori Thomas made our buying experience at Coccia seamless and exceptional. She took the time to show us multiple vehicles and treated us le we were the only customer there. This was our first time at Coccia but will not be the last. Highly recommend Lori and team.
Lori Thomas is super friendly and welcoming she made my overall buy experience awesome she was straight to the point but made sure to go over everything and I understood it she also called me to check on me and how I liked my new car
Our 4th purchase this being our 1st new/lease. Patrick Yearling has been our salesman and expertly explained the leasing process and answered all our questions. He is “The Best”. Also a deserved “shout out” for Barry Williams, finance manager. All personnel that we have come in contact with have been very friendly and helpful. For us, Coccia is the only car dealership in Northeast Pa. to purchase a vehicle!
Lori Thomas at Coccia Lincoln made my purchasing experience exceptional. She was extremely well versed in all of the vehicles that I looked at and explained all of the options to me. Lori answered all of my questions in detail and never made me feel pressured. Lori was probably the BEST salesperson that I have ever dealt with at any dealership. Her upbeat outgoing personality and knowledge of the Lincoln vehicles made my buying experience a pleasure!
I had a wonderful experience. Everyone was friendly, helpful, and easy to work with. I???m so glad I chose this dealership for my new vehicle and will definitely be using Ken Pollock dealerships in the future!
Dave went above and beyond to ensure the service experience was a positive one. He was very informative and communicative during the entire repair. The repair was significant and took longer than expected. Dave made arrangements for a loaner car so I would not be inconvenienced. Thank you Dave!
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