Mat Piner was a very kind and personable sales man
by Theresa from Milton De
November 20, 2018
Over all experience with Mat and Ray was great The GM of sales not so good
Thought was at a party in the sales room when trying to finish the deal with Ray
Mat was great through it all him and Ray apologized many time for the bad experience I had with GM of sales
Thank You Mat for being so kind and understanding Recommend the dealer not the GM of sales
Traded in my 2014 F150 for a 2014 Explorer. AJ was my sales rep; he did a wonderful job. AJ remained in constant contact with me throughout the process and was accessible when I had questions. It was a wonderful experience(the only kind we’ve had with this dealership). Also, you can’t beat Preston for Life!
Andrew Hopkins went above and beyond when discussing the features and finalizing the purchase on our new Escape. In addition, he delivered the vehicle to our establishment the same day we agreed to a deal. I could not ask for a better experience!
As a first time car buyer, i had heard horror stories about the experience. I didn't run into any of those problems while working with Frederick Ford. Mike was my salesperson, and even though he was new at the time, he was able to answer most of my questions. When he was stumped, the manager was readily available to answer some of my more eccentric questions. They have really great prices, and were able to get my credit approved, even with my relatively short history. The paperwork could not have taken much longer than 15 minutes, and the certified pre-owned warranty is second to none. They really made my first time buying a car stress-free.
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