I had Eddy Frances for a sales person. I have bought a lot of cars over the years and he was the best one I have ever had. He was great friendly, funny fast and efficient . I would buy a car from him again.
This is my second Escape
by Blu 2 from BATTLE CREEK Michigan
December 29, 2018
I had a 2009 loved it now i bought a 2016 Escape could nt be happer roomy great pickup very good on gas love the new design and the backup camera and i can sinc my phone to bluetooth im in heaven.
I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection.
This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams.
Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic.
Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.
Very efficient, comfortable great vehicle
by 2017fordescapeSE from Newburyport
January 5, 2019
Navigation and options are great. Fordpass app is great for scheduling engine starts and diagnostics. 4 cylinder turbo with auto stop is good for emissions and gas savings
David B was great to work with. Spent quality time showing me the all the awesome features the car came with. There was no pressure in making my decision. They are lucky to have such a caring salesperson like David
by wigke36 from Youngstown ohio
January 8, 2019
The escape was a good addition. It a comfortable car and it the first time for keyless and a remote start. It’s a very reliable car and good in bad weather.
Our buying experience was very comfortable, relaxed and friendly. Their no hassle, no negotiations business model was a very positive experience for us. We will be back.
Most reliable and comfortable car Ive ever driven
by Hannah k from Fort Worth TX
January 8, 2019
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
The buying process was very smooth. Sales department is approachable. The service Manager could use more training this would lower the amount of drama when dealing with problems. The over all manager was awesome.
This is the sturdiest, well built car I've had.
by 123badback from Riverview, FL
January 7, 2019
This SUV is great. Super lumbar. Drives great. Doors are very heavy so I feel very safe. Well built. No problems. Handles well on highway.
It helped that I work with the brother of one of the sales team (Mark Weatherby) so I dealt with him most of the time. When I got there the car I had looked at on-line was all ready for me to test drive. When I decided to purchase the car the process was very easy. The longest time I had to wait was about 45 minutes while the credit check was performed. Once that was complete it was straight-forward for the final paperwork and I was able to drive the car off the lot. Total time from arrival to leaving was 2.5 hours. BUT, I knew what I wanted and didn't have to search and test drive multiple cars. I have already recommended Portsmouth Used Car Center to a friend of mine who lives in New Hampshire.
cute and comfortable
by Maria C H from Kissimmee, FL
December 30, 2018
Great car for my needs. Lots of space, drives beautifully and handles marvelously. Economic fuel usage, and the rear view camera is great. Highly recommend.
Love my 2015 Ford Explorer with that being said. I am less then happy with the process after the purchase. The Explorer I bought had just came to the lot and had not been serviced by them to make sure that the car needed anything done to it before it could be sold. They did put four new tires and brakes on it. We also discuss that the car had spots in the paint that before I brought it would need to be fixed. Door and hood both had a big spot that had no paint and the back fender had a few every deep scratches . Salesman took all this info down and talked to someone and came back to us and said that they would fix all places we had pointed out. Plus we also wanted to have the car rust proof before taking it home. We paid for rustproofing. Salesman said the car would be ready for pickup on Wednesday but he call to move that date to Friday. Which was fine with us. Upon picking car up Friday the first thing I notice was that the scratches on back fender were not fixed and told Bob the salesman that I was not happy that they did not fix them. After going back to his head guy he said that if I would bring it back on Tuesday they would fix the scratches. My husband came with me to drop car off to have scratches fixed and also told salesman he was not happy with rustproofing job that wheel wells did not look like they applied rustproofing to and he wanted them to check on that while car was there. Call the next day to see if car was done and what does the salesman tell me that they never did the rustproofing. Thank god my husband knows enough to have looked at the wheel wells and notice that they had not been done. Salesman was great but so far service department needs work. How do you take my money for rustproofing and never do it? What else do they charge for and never do? Rustproofing is being done tomorrow and scratches were fixed today. All of this should of been done before I drove out of the lot. My salesman was excellent and I feel that he could not have done a better job for us . He went to bat for us fixing the scratches and following up with the rustproofing .
Love this car. Sporty, plenty of power for traffic
by Kmbronco man from Shepherdsville ky.
January 13, 2019
Like this car a lot. First escape. Sporty, and lots of options. Leather interior is great when you have grandkids! The eco boost is the way to go.
I visited Portsmouth Used Car Superstore with a car in mind I found on Cars.com. Mark Caspar immediately greeted me and made the process perfect in every way...relaxed, comfortable, and efficient!
Absolutely LOVE this vehicle!!!!!!!!
by Out2Lunch from Southfield , Mi
December 13, 2018
Superb gas mileage, plenty of room, easy access to controls. Heated seats , a backup camera, and ability to make a call simply by pressing a button an the steering wheel and speaking. Also this car will call 9-1-1 if a significant accident is detected (I think if the air bags deploy)
Dean and staff were very helpful in the buying process. I ultimately found the vehicle I was looking for. Dean and staff went over all my options made the paper work easy and painless. Thank you Dean and McGovern Subaru for the good customer service!
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
One of the best car buying experiences we have ever had. Chu Kwon was most helpful with our requests for a new F150 for the lowest price. Highly recommend Hampton Ford Hyundai -the customer service is stellar! Bill Bennett
Love my Escape
by Cavsfan86 from Mogadore, Ohio
December 27, 2018
I have drove an escape since 2003 and it will be the only kind of car I buy. I love the comfort and style of my Escape.
A very good experience purchasing a new car here. Marissa knew the cars well and worked quickly and transparently when it came time to talk numbers.
2013 not a great year for this car
by Ry98 from LITTLETON, CO
December 20, 2018
This car had a lot of mechanical issues, and I'm guess it's because this was the first year for this design. I would recommend getting at least a year before or after 2013 for this model, just to try and avoid these issues.
Went in to see a truck they had advertised but discovered it wasn’t what I wanted. They found the exact vehicle I wanted and had it ready for me the next morning. Outstanding!
This car is fun to drive and responsive.
by NCgirl from Reidsville NC
December 22, 2018
I love my 2016 Escape. It's just the right size for my needs. It's has good looks and is comfortable to drive. The interior controls are within easy reach and easy to use. I love the navigation system and it is easy to use. I'm very pleased with this great SUV. I trade in my sport sedan because my old joints did not allow me to slip easily into it. My Escape allows me the ability to slide right in.
We've bought over 6 vehicles from McFarland because everyone us nice, understanding, not pushy and friendly. I never feel rushed to make a decision. We will keep going back. I even recommended them to my daughter. She ended yoo trading her 2012 edge for a 2015. We both received great deals.
Cute Future Family Car
by steph mcd from baltimore, md
December 19, 2018
This car was purchased with a future family in mind. It is very roomy and has a large back trunk area. I regularly drive to and from New Jersey and the seats are very comfortable. I used to get back aches about halfway into the trip but I don't even notice any aches with this car. I love the foot-activated lift gate.. great for loading and unloading groceries! I've been getting pretty decent gas mileage for an SUV (24.6 mpg). I'm happy with this car and I'm sure I'll have years of safe & enjoyable driving!
Honest people doing and honest job, that's why I drive from another state to have my cars serviced by them.
Very happy with the Ford Escape!
by James from Fox Lake
December 28, 2018
The Ford Escape has excellent gas mileage for a compact SUV! It handles very well, sporty and has a responsive acceleration from the turbo feature. There is actually a lot of room in the back to put all my camping gear!
One dealer who truly wants you to be satisfied - I travel the extra mile for this.
I like my ford escape
by KWB from Pgh,Pa.
December 17, 2018
There's nothing like a new car after 18 yrs in an old buick lesabre.It was time for a change and the Escape caught my eye when we were on the lot.I'm happy!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.