Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
So I thought that this experience was going to be long, confusing and tedious but it was just the opposite. Grant Misson and the sales staff were nothing but friendly and straightforward. I had a very pleasant experience and walked away with the car I wanted at the price I could work with..
Went looking for a truck as soon as I got out of my car and walked in David was there to help meet everything we was looking for I told him exactly what we wanted and he didn't try to persuade me from getting what we wanted. He help find the right truck with the right price we was looking for! My wait time wasnt long at all from beginning to end less than 3 hrs which is great to me I didn't feel rushed but also didn't have to be there forever. I left feeling confident in my choice, the total price and my monthly payment. Thanks for all your hard work David for getting my family exactly what we need! 😁 Anyone looking for a great experience go see the yark family on Central Ave Toledo Ohio.
My salesman, Jeff Barnes, went the extra mile to accommodate my schedule. My wife was in Cleveland Clinic. I was staying in Cleveland 3-4 days and returning home for a day or two. On one occasion, Jeff was willing to give up a day off for the lease purpose. I had to cancel, he worked around my schedule to complete the lease process.
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
Ultimately I did not end up purchasing the vehicle that I spent a lot of time looking at, but I thought it worthwhile to write a review of my experience. My first contact was Blaine, the Sales Manager. He was incredibly nice and had his consultant Cody call me with all the information I requested. Cody was knowledgable and what he didn't know he tried to find out for me. There was no pressure and I would not hesitate to send someone there who was looking for a preowned vehicle. They had a very nice selection of cars.
Aj was great. Sounds like he will be there for us years to come. The only complaint was the trade. I see they are trying to sell our trade more then double then what they gave us. Felt a little ripped off when I saw that. Hope service will be as good as aj was us.
I really like this dealership from the friendly no pressure salesman to the service dept. that bends over backward to explain whatever service I am getting and keep me up to date when they will be finished. They also wash and vacuum the vehicle for me.
Very good service. The service rep was very helpful and friendly. My salesman who sold me the car was also very helpful. He kept checking on the car for me to see when it would be done. Everybody there was very friendly.
My only disappointment was that the dealership pulls my credit and then also the bank. Which doesn't help my credit score ever!
This had nothing to do with my salesperson Mitch Rowe. Mitch is an awesome sales person and I would highly recommend him to anyone that I know!! Very Professional!!
Outstanding in every way! Could not be better! Sales, service and personnel!
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