Mike was extremely helpful and friendly. Best used car buying experience I have ever had. No pressure salesman and everyone was nice and helpful. They finance through TVA which has the best rates going right now. Highly recommended!
Came back for another vehicle from T. A. Since I purchased before they gave me an even better deal this time. Have referred friends and trust auto showed great appreciation. Salesman David made the transaction smooth both times, not at the dealer all day like my past experiences.
I went to the tent sale at the fairgrounds, after the manager called me that they had a pre-owned Prius C come in, after I had called a couple of days earlier looking for one. Larry, the salesman, was very helpful and educated me on the Prius, and helped me through the decision making process. They gave me a fair trade-in for my care, and negotiated the car down to a price I was happy with. Very professional and easy to work with.
I purchased my first used vehicle at Otocity in Totowa NJ.
I have to say what an experience.
Great place wonderful and out going sales team and a wonderful staff. I felt like I never left home it was a very worm and cozy place. The guys at Otocity made the whole buying process fun and easy. The guys gave me my first fill up my first free gas lol they filled up my gas tank and said this is on us before leaving. I highly recommend buying your car from Otocity. Thank you so so much Otocity
you guys are Awsome !
INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 4, 2018
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
It was over a 200 mile drive from where I live but it was worth the drive. I left with the vehicle I had seen online and at a great price!!
The guys there were all very friendly and when we noticed an issue with the latch on the rear folding seat, they went to Acura, bought the part and repaired it before I left the lot. Buying a vehicle can be overwhelming but they were very easy to work with and I left with a vehicle I am thrilled with.
I love my 2008 Acura MDX.....Thank you Superior Motors
A No pressure pleasant experience. We dealt with one person (thanks Nikole!) through the entire "look" "test drive" "buy" process. There were nice cars at good prices and very helpful people to get us through the process. We liked the fact that the facility was low key, yet clean and functional. My partner and I are certainly going back to Delta as our first stop next time we need a car and we will be recommending them to our friends. Thanks Again !!
Rebecca is the best!
Found car I wanted on the web. Drove 2 hours in the rain and was very impressed with the low pressure,
genuinely friendly and helpful Rebecca. The car was honestly represented and I bought it at an very reasonable price. I would highly recommend Delta
Auto Sales if you are interested purchasing a quality used car.
I was unable to get transportation to Portland to pick up my car. Rebecca was wonderful and arranged to have the car delivered to the train station in Vancouver where I could pick it up. She spent alot of time with me on the phone making these arrangements and was VERY patient.
ethics and integrity right at the start by being straight forward about the used cars I was testing. Had great connection with customers, for myself and as I observed other customer interaction. They stayed on top of the buying process through to handing over the keys.
Con: challenge finding their location. It would have helped me if they had a larger sign
Thank you Ben for helping us finding the car we want. We like it because everything was clear and organized before we purchased the car. Ben did a great job of explaining the paperwork Process. Completing all the paperwork was easy and everything went smoothly. I am fully satisfied. Thank you!
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