I just purchased a 2018 Mazda MX-5 from Gwatney Mazda. Chris, my sales associate was very friendly and didn't pressure me at all into buying. Tony, the GM, was also very friendly. After coming to a deal, a great one at that (thanks Tony!), My car had to be brought in from another state. Chris went and picked it up for me as well!
Once it came time to sign the paperwork, Brandy was my Finance department associate, and she was great! Very transparent in the process, going over everything and not once pushing any extra warranties or paint protection or anything silly like that.
Overall, I would recommend Gwatney Mazda if you're looking for a fair, no pressure and friendly environment to buy a car from.
I was in to address a carbon monoxide recall issue, so I'm not sure about the quality of the repair yet. I really was appreciative of the shuttle service since I had to leave my vehicle. Also appreciated the service manager's help.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Brian and Mike were great! They treated us like friends, were open about everything and took time to make sure we were happy. They were able to get us an even better APR than my pre approved offer. Thank you and we will be telling everyone about the great people that are here!
What and absolute pleasure it was to work with Gianni and Kevin. They took the time to know who we are and exactly what we would need for our family. Our new Rouge SV is a treasure!! Such a smooth comfortable drive. Even the inconnvience of having to deal with a disability lift was no issue for them. They went out of their way to make this happen for us. We will be repeat customers and enjoy bragging to everyone about our experience. Many thanks to everyone at this location!!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Best place in the Mid-south to have your FORD serviced. Friendly, reliable. I like that they will see you without needing an appointment. They also seem to have better pricing.
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