We worked with salesperson Nathan. He was very helpful and made our car buying experience easy. We came in a couple of times to look at the SUV we bought. He was patient, professional and answered our questions . We financed part of our purchase with Bill Estes. That was also quick and easy to deal with. Before we left we had one of their staff show us the features and how to use the sync 3 navigation and all of the controls. He was also very helpful. Good experience and would recommend working with Nathan on your car purchase.
Thay took time to answer all questions and was detailed Thay showed me the truck I wanted and not what thay wanted. It about 40 miles one-way to the dealership and I would definitely drive the extra miles for the service I received Great pepolehope to buy my next truck there also
AWESOME PEOPLE!!!, "A DIFFERENT KIND OF DEALER" TRUE TO THEI
by JPGonzalez from DealerRater.com
December 2, 2018
I love this people, they are very profesional, friendly and helpful. Yesterday Mitch Dotson helped me get a new car with great payment, interest rate and bank. I' m soooo happy with my new car. Thank you Mitch and rest of the Bill Estes staff of Northfield in Brownsburg. You Guys ROCK!!!!
Friendly, no pressure. Felt like Chris was listening to me and providing me with info and suggestions that fit my needs. Best car buying experience I've had so far ... new or used. Thank you to all the staff at Bill Estes Ford of Browsburg
I came in to inquire about a used car and was met with excellent sales service and a welcoming environment. Sean was courteous and prompt with his support and I enjoyed the full experience. Blessed to be able to buy this vehicle from a great local dealership with a reputation for exceptional service. Check them out!
Was happy with the help we got when we walked in. Sid what we where looking for and they made it hapen. After purchasing the truck the tec guy (can't remember name) was very helpful in explaining all the technical stuff.
Service was great! Very accommodating! I called ahead of time and service was super quick. Matthew was so friendly and I look forward to working with him again! He also told me I had a cute baby, which was really sweet!
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
Steve Harrison kept me informed every couple of hours throughout my lengthy repair. Reached out to me a couple of days after to see how things were doing. I was impressed by that. I have had my truck serviced there for over 12 years (1998 F150) and they have always treated me fairly. Thank you Steve!
Customer service is top notch! Steve Harrison is my go to guy. Any time I need service, Steve is always accommodating. Very little wait time, whether my visit is for service, new tires, or a simple oil change. I also had body work done and was totally satisfied. The cost is very reasonable, regardless of the type of service.
If I wasn’t satisfied I wouldn’t bring my car there!
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