I have not purchased a vehicle in 18 years and dreaded going to a dealership. My fears were soon set aside as I spoke with Bud Thomas, Sales Specialist at Bill Luke Tempe. Mr. Thomas's sales style is what I had hoped for in a salesperson...no pressure, truthful, and down to earth. He spent as much time as I needed to make my decision on the vehicle I was interested in. At no time did he display a desire to go do something else. Since I live 130 miles from the dealership, Mr Thomas delivered my vehicle to me. I have never had a transaction go as smooth as what I experienced with Bill Luke Tempe. If you are in the market for a new or used car, definitely seek out Bud Thomas. You wont be sorry!!!!
by Traveler from Franklinton, LA
December 15, 2018
Love my new expedition and it is very stylish. I love the spacious room and how the middle row seats adjust to give people in the third row more room.
I purchased a used Honda from Bill Luke Tempe. My sales person was Jorge Diaz an awesome person and my finance person was Janet Sandler they both was very patient and worked within my budget they made my car buying experience unbelievable no pressure, no stress!
Bill Luke have an awesome staff everyone made me and my family feel welcome and wanted to help!
I will recommend Bill Luke Tempe to everyone!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by DHENDRY from Vulcan, AB
December 12, 2018
Exactly what I was looking for! Perfect amount of room with lots to grow in to! Has everything I was looking for and more. Love it
Just purchased our 4th car from Tony Cole at Bill Luke Tempe and we are as happy with this visit as we were with the first 3 !! Tony and the team always make us feel like the most important customers and really listened to our needs !! When it’s time for #5... we will be back!!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Beautiful vehicle, love all the safety features.
by ChristinaH from Oklahoma City, OK
November 25, 2018
This vehicle is perfect for my family. Plenty of room, the safety features are excellent and my kids are liking all the features in the second row like the extra USB ports, headrest tv screens and the heated and cooled seats.
Excellent paint repair and detail. Travis Wood is an excellent service consultant. He listens to the customer and cares about the service rendered to his customers. He makes sure the job is done right. Thank you Travis for your dedication!
I've owned 3 other Expeditions and this is best.
by Jim from Valparaiso, IN
January 17, 2019
This vehicle met all of the needs I have regarding a vehicle. I listed what I wanted to find in a new vehicle and the Expedition matched perfectly.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
by Lynette11979 from Murdo, SD
November 6, 2018
I have had a Yukon, Escalade, Highlander, Navigator and this is by far the best vehicle. We went with the XLT trim because eventually we were going to trade for the new navigator and now I just don’t know. Time will tell but this is a quality vehicle.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Work truck and family hauler
by Pearce from Greenville, SC
November 4, 2018
As a mom of 3 who owns her own business, I wanted a car that could do it all. I looked at all of the full size SUVs and this one had the best gas mileage, handles great, and is loaded with awesome features. It’s pricey, but we found a good deal on one with just 12,500 miles. I love it.
From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
Best vehicle we have ever owned
by Larry B from Sheldon, SC
January 10, 2019
This is by far the best vehicle on the road. I only wish it still had the 5.4 V8. The 6 is find but I just prefer an 8.
Good Long experience, definitely worked with me listened to what I wanted they were very busy I liked my sales man very comfortable to work with.
Luxury and safety
by Tennismom from Inverness,FL
November 19, 2018
I love the roominess, the simple design and location of controls. all of safety features are AMAZING! The front cameras, rear sensers, and alerts if a car pulls out in front of me are all so helpful. Best vehicle I’ve ever owned
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I typically loathe the car buying experience ... until today Robert Pittman and Santiago Martinez changed the whole experience... I felt like I had the control and not wheeled and dealed. They were both amazing and made everything clear from the start to finish .. i will never use anyone but this dealership !!!!!! Thank you to the both of you I love my purchase !!!! Jewelz
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
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