Heller Ford has the best prices hands down on used vehicles. Sales staff was courteous and friendly. The finance person Jake was not pushy and very helpful. Best car buying experience my wife and I have ever had. Will be going back in a couple years to update her vehicle. Will not even look anywhere else. Thank you Heller Ford!
Heller Ford did a fantastic job of getting me my new Ford F-150. The sales staff was courteous and did not pressure me. The price was right and haggling was almost nonexistent. I will definitely buy from Heller again.
Cory Bellot is great and easy to work with. Listened to what I wanted in a truck..show me some choices and completely explained differences and pros/cons of the differences. Made it EASY to buy!
Jason in finance department is fast with documents and fun to work with as well. 3rd vehicle I have bought and there will be many from Heller!
Dealership did not have the car we wanted on their lot, however they were able to locate a car exactly like we wanted on our first visit. we took delivery two days later. great experience, very helpful start to finish.
I want to a minute to thank Shaun and Mike at Roanoke Ford! Shaun was sawesome to work with when we were looking for a used F-250. No pressure and very knowledgeable about the truck I eventually purchased. Shaun was so helpful and Mike in finance had everything ready to go when we arrived. I have purchased quite a few new and used vehicles and this was my Best experience ever. Thanks to all at Roanoke Ford in Illinois for making our expierence a Great One!! Love my Truck!!
Bought used 2500 Ram, and the total experience was great. Pete Oldham the salesman and other staff were very accommodating on everything, I live 6 hrs away so everything was done over the phone and email, they took the time to show me their vehicle and answer any questions I had, all financing was ready when I got there, and even went out of their way to fix 2 recalls on the vehicle in 5 hrs. I am very satisfied and will shop Heller Ford for any of my vehicle needs
This is my second time leasing a car from Heller Ford. The place is clean and welcoming. The people are all friendly, polite, accommodating and willing to help make the process an easy and understandable one.
We couldn’t be more happy with our experience at Heller! John was so helpful and patient with us while we looked and talked about at least 6 vechiles! He helped us compare without pressuring us into anything! Working with John was a pleasure & I would definitely recommend him & Heller to friends and family!
Great buy! Mike Andersen was so unlike the stereotypical car salesman. We stopped by to look and had 20 min, he introduced-asked wants/needs, and did some homework for us... we came back a couple days later when I had more time after emailing my top 3 vehicles, he had them curbside and ready for us to look- we drove and loved. He hung back to give us space. Very good at reading his customer. I finally decided (Mike was so patient, he was so concerned about me making the best choice for the perfect balance of loving it/budget/long-term/practicality). Ultimately, I love my 2017 Subaru Crosstrek and Mike Andersen was like hanging with a friend while we made our big purchase. Thanks Mike for making it easy while we got a great deal and got in and out quickly.
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