The GM of the dealership reached out and took care of my complaint/issues in a profession and empathetic manner. No business is perfect and will make errors; however, the measure of a great business is how they handle those errors. In this case, handled beautifully and I am again a fan (more so now than before seeing how issues are professionally resolved) of Wyatt Johnson.
i had an excellent experience at this dealership. The employees including the General Manager Brent adams were very helpful and made me feel like family. I would recommend this dealership to any one!!!
Everything was excellent but the total price to fix my car labor was 5 times the price of the parts. Grant it we had the money but just weeks before Christmas we spent almost 900 dollars there goes Christmas but thanks for fixing it in a timely manner.
it was one the best car buying experience I've ever had. highly recommended. whole team is just great from Sales to service , if u don't have time to shop around u better go to Auto collection of Murfreesboro cause they save u a lot of time and money .
I'd been trying to find a particular F150 for a couple of months. It was simply not available locally and I was forced to look out of state. I had subsequently located a couple which sold before I could complete a deal and was getting frustrated. Then I came across a truck that matched my requirements listed on the Ford website, listed as "Dealer Ordered". I contacted Two Rivers and worked with Tom Philips to negotiate a deal with minimal hassle and locked in the purchase. The price received was very competitive with other dealers and the overall process was completed efficiently. I would definitely work with Tom and Two Rivers again.
Steven Hess did a great job on helping with my 2017 F-150 lariat (spare key fob and lazer key made) as well as a recall. Also with our 2017 Ford Explorer getting warranty work done on a mirror. Very easy and quick service. This was great not having added stress as we are planning our wedding thats one month away now. Thanks
I have bought numerous trucks and cars from Two Rivers and have always had a great buying and service experience. Gary Taylor is my go to salesman and he is always a pleasure to deal with. Service Manager Chris Taylor is one of the best and always makes sure that any problems I have are taken care of in a professional manner. Will not buy a vehicle from any other dealership in the area.
It was Monday temp was in the teens and my heater went out .I called Columbia Ford and spoke to Bobby in service and he said bring it in. With no appointment they repaired my truck. The staff was friendly and very helpful and keeped me posted on the progress. I would like to thank everyone for their help and kindness.
I worked with Jeremy M. He was super helpful and attentive. I was very pleased with the overall experience. I would recommend anyone to see him for their next purchase.
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