I would describe our recent purchase at Nick Nicholas Ford to be a pleasant experience. Our salesperson, Rex Adair, was very knowledgeable and was able to answer all of our questions and concerns. Making this experience more pleasant, was the fact there was no feeling of pressure involved.
My wife and i decided to just ???drop in??? and look around. We were greeted by Jeff Hill and immediately felt as ease. I served 25 years in the Marine Corps and have had my fair share of ???salesmen???. Jeff Hill was cut from a different cloth. His friendliness and no pressure sales had us convinced that this place is the place to buy. We came back later that night and approached by Roy Perez (who was also phenomenal). Decided to come back the next day, Jeff Hill wasn???t available but Rich Wood took amazing care us for the remainder of our purchase. I introduced myself to the GM Tony LaPuma and it was clear that he???s obviously running a tight ship. I would HIGHLY recommend anyone and everyone to shop here. Prices are beyond exceptional along with the no pressure environment. Thank You Automax Ocala for a memorable purchase
Our experience at Key Scale Ford was very satisfying. We were treated with respect and all our questions were answered. The dealership is nice and the staff is very respectful. Our negotiations went quite well and Fred Almonte is quite the gentlemen and quite knowledgeable . I would recommend Key Scale Ford to our friends.
ich Rysell, was the BEST. We are not a quick and easy sale. We always have a lot of questions and requirements. Rich not only found us the car we wanted, with just the options we wanted, but he was thorough and patient with us in all things. This actually turned into a lease on the Ford Z Plan(employee discount), so Rich didn't make as much commission off us as he could other buyers/lessors, but he never gave us "discount" service. I hope he is still at Key Scales the next time we need a new car.
Both Dan Shuten & Don Garrett were very nice too. Don gave us a fantastic trade-in and Dan walked us through the leasing paperwork, answering the many questions we had.
All-in-;all a really terrific dealership.
GREAT DEALERSHIP! GREAT STAFF! NO PRESSURE SALES ENVIRONMENT
by Steven Papola - Allstate Ins Lutz Fl. from DealerRater.com
November 29, 2018
My 82 year old mother purchased a used 2011 Ford Edge today! Fully Loaded and Maticulously Preped! When the vehicle was first shown to us it was just taken in on trade and needed some parts and a tire. Larry Ruse was fantastic and a real professional taking care of us all the way and keeping the price where we asked him to! Larry acted as a True Professional and a Caring Consultant. We are very impressed with Flammer Ford of Springhill and we will definitely purchase in the near future!
Excellent customer service. Dealer searched and found the color I was looking for on a Mustang. Once found, Wayne had the car picked up, detailed, and fueled up for me. This makes my 2nd Mustang I've bought from this dealership. High raves all the way.
Great. Dropped car off and got a ride home so that I could pick up the rental car. Went back to work and at the end of the day picked up my car. Gave him the rental keys and got back in my car and then home. Very easy
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