Professional, NOT Pushy. GREAT Experience
November 6, 2018
Okay so I was in the market for a new (smaller engine) vehicle; Saturday 17JUN I visited Sunset Ford (St. Louis) because I had been eyeballing an Oxford White Focus they had on their lot. My wife accompanied me and we walked the lot, looked at some of their stock, then went to Bandana's BBQ in the adjacent lot for lunch. We discussed in depth me looking at the White 2016 that kept catching my eye: 2016 Focus SE Hatchback with a sunroof, backup camera, and less than 34k on the clock. Pardon my language but combined with the lifetime warranty from Sunset Ford, it was a xxxx of a deal and I would have been a fool to pass on inquiring on it. The thing that made the complete transaction as smooth as possible was our salesman, Jim Wagstaff. Jim was pleasant and professional when approaching my wife and I in the lot and wasn't an annoyance. We asked if I could take the Focus for a spin and I instantly fell in love with it. When we returned to the lot, we were more than ready to sit down with Jim and begin hashing out a deal for said car. Within about an hour and a half they had made me an unrefusable offer on my trade-in and an amazing offer on the Focus. By end-of-business, my wife and I rode home in my brand new 2016 Focus SE. Honeslty though, even though I was (and am) in love with the Focus, the deal probably wouldnt have been made if Jim was a pushy salesman. He was attentive to my questions and even laughed at my corny jokes (even though they most likely weren't funny).. This Ford dealership's current slogan is "Dont close the Deal til Sunset". If it wasn't for the well trained and courteous salesperson, this deal most likely WOULDN'T have been made. Long winded but overall: My wife and I were impressed with Jim and the car buying experience at Sunset Ford. I can def. see me doing business here again in the future, and sending any of my friends/family to see Mr. Wagstaff. Thank you Jim and Sunset staff who helped me with the purchase of my new ride.