Used 2020 Ford Expedition for Sale in Heber Springs, AR

Worth the drive from Okc! Smaller dealership without the lavish environment but that also means better prices and great customer service. We really enjoyed our experience in Chandler.

Just had my 2013 Ford Fusion serviced. Couldn't be more pleased. They are always so polite. I don't usually like taking care of "guy" stuff but the staff at Bates are super nice and always make me feel comfortable. Completely satisfied!

It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I bought my mercury from you 4 years ago. When I needed service I told them I was working in Tipton. Would they come get my car and bring it back to me when finished. They did I paid the delivery man. It was perfect. Actually I need to make another apt.

Good service and helpful techs. Greatly appreciate them seeing the van on an emergency basis without being told to come back another time. Makes me ready to come back again for other service needs.

I had a scheduled appointment for routine service (oil change, tire rotation, etc.). Unlike other dealer service departments I did not have to wait in a long line of cars before checking in - I was able to pull right in. The facility was clean with plenty of comfortable seating, complimentary Keurig coffee, and Wi-Fi.

I had my F-150 in for 30K mile oil change and maintenance. My customer service rep, Dean, was very courteous and willing to accommodate my request to pick up my truck at a certain time. He kept me advised of some maintenance issues but never pushed me to include any additional services I decided weren't necessary. Overall a very pleasant experience.

Always great service, everyone has a smile. I bring me company car and family car because the service is always fast and friendly. Thanks

Scott was my sales person and made it a great experience. His passion for the product shines brightly through. I left with a 2018 Mustang and 2018 F150. He made the experience easy and fun. No pressure, knowledgeable, and friendly. Emily did the paperwork and was also great to work with. I was even introduced to the service manager and other members of the team. Felt like a part of the family, wonderful experience for me.

Quinton and Kyle couldn’t have been more helpful. I was emailing Kyle back and forth for a week or so now and went to go look at a 2014 GMC Sierra that they had. I didn’t leave with the Sierra but I did leave with a 2012 Ford king ranch f150! My very first ford and am loving it so far. These guys went above and beyond especially as far as financing and getting me in the right vehicle. I have gotten my last three pickups from Alexandria Motors and will definitely be back to get my fourth.

I went only for an oil change and was informed of a recall on the DEF system. I was informed that the truck could go into limp mode and I had 200 miles to get it to a service center. Since I live 150 miles from the dealership Danny worked extra hard to squeeze me in and get it done at the same time as the oil change saving me an extra trip.

When my trick wouldn't start they quickly found the issue and had a corrective action. The then found a coolant leak and a weak vacuum pump. They got the leak under warranty and worked with me on the vacuum pump. The truck is running great and stopping much better. I did not feel as if they were just looking for work that really did not need to be completed just to get more money.

Top notch service from the highest quality service writer! Cindy was amazing and has seriously made me want to develop a long term relationship with Autonation. I will give the sales department a whirl because the service department was so fantastic.

Had a very complicated and frustrating issue with sound system on my 2016 f150, James at autonation stayed the course with me and was extremely professional and understanding.

My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.

Could not have asked for better explanation of the leasing process. JJ Suk answered all my questions and then some....The whole process was very easy.

I worked with Tom at the Service Desk to check in my car for repair, oil change and tire rotation. He was kind, knowledgeable, courteous and helpful. My experience with him was excellent. I worked with Juan B (?) to see about trading in my car for a newer model. He and the accounting team went well beyond expected to get me financed for a new car. He was courteous and very helpful. Although I decided against trading in my car (I just love my current car!) I will most certainly be back to Phil Smith Chevrolet for repairs, service and a new car when I'm ready to do so...probably within the next year or two. Very pleased with my experience.

Took care of our noise problem and found that vehicle needed aligned and took care of that.