New and Used 2020 Ford Expedition for Sale in Menomonee Falls, WI

Needed a door speaker replaced in my 2014 F150. They got the truck in on my appointed time, and fixed the problem quickly. Charles, the service tech, found a way to keep the cost down as well. Couldn't ask for more. Great job.

Excellent service and facilities! Prompt and trustworthy...so appropriated!

I am very happy with my 2015 Ford Edge SEL. Thought about a 2018 Edge SE, but after financial considerations with my sales consultant David Vajgrt, a certified pre-owned vehicle was a better choice for me. I'm glad I switched because I got the Edge I wanted with more of the SEL "bells and whistles" than with the SE model. Everyone at Heiser Ford was very patient and helpful to me.

Had a delightful experience purchasing my Lincoln MKC at Heiser on March 17, 2018. Everyone there was friendly, courteous and accommodating. I was stressed coming from Illinois to purchase a vehicle "sight unseen", but Jamen Jackson and the rest of the Heiser staff really out did themselves! Every concern was resolved and I am extremely happy with my purchase. I will always go back to Heiser!

In March 2014 I leased a 2014 Ford Fusion from Pat Cardinal at Heiser Ford. Everything went VERY smooth, Pat did not pressure me, communicated with me as much as I wanted and made the process seamless. He stayed in touch lightly via email to make sure everything was going well. Car performed great, sadly I totaled my car in July 2016. Contacted Pat he was able to walk me through all the paper work and numbers and he was able to find me one of the best priced 2015 Fusion Titanium. I was back in a Fusion before 7 business days. It was truly another great experience and if I continue using Ford and Lincolns I will continue to go to Pat.

Anthony was extremely accommodating to my need to figure out the purchase of a new Ford Edge while out of state. Through his diligence, he located an already built vehicle that identically matched the specifications of what I wanted and then worked to get that vehicle delivered to the Milwaukee aera. With his help, I was able to just make one trip to the dealership to ultimately sign all of the requisite paperwork and take delivery of the car. Thanks, Anthony!

This was my first interaction with this dealer. Buying a new car is always stressful. However they made me feel welcome, answered all my questions, and worked to help put me in the car that I wanted. The follow up over the last two weeks since purchasing my new vehicle has been exceptional. If you???re in the market for a new Ford or Lincoln I highly recommend Heiser ford Lincoln.

I truly believe Heiser did everything they possibly could do to get this vehicle up and ready to sell. My experience was very low to no pressure when buying this vehicle. I told the salesman what I would like, what my finances would allow and what I hoped Heiser could do for me. With some small adjustments I was driving away with a vehicle I didn't "settle for". It took me 6 months to find and purchase exactly what I wanted and was treated to a very relaxing car buying experience. Thanks Heiser!

I have shopped around for a new 2017 Edge and the reason I brought it from Heiser Ford was because of the salesman, Griff Dixon. He was professional, very knowledgable and low key. He explored what we were looking for and matched the car to our needs. He and Bob Heiser helped get us a good price. Both were a pleasure to work with. I would recommend them and Heiser Ford to any car buyer.

The dealership was nice and clean, the staff was very attentive, and the salesman that I worked with, Anthony, was great! They didn't pressure me at all, and worked with my time frame.

I was having a lot of trouble with a car I just bought. In service a lot and getting upset. I was introduced to Anthony and all was well. Got me in a newer car with no issues. Fun to work with.

My wife and I went to Griffin planning to replace our leased 2016 Explorer Sport with a newer Explorer. Luke approached us and was immediately polite, helpful and probably the two most important things in my eyes.. knowledgeable and NOT pushy. There can be sales people in any industry that just push and push, but Luke had the perfect balance. First off, he took the time to bring us the first Explorer we wanted to see which ended up not being exactly what we were looking for. He then took us to their second lot where we saw another 2018 Explorer and and 2018 Expedition Limited. We were blown away by his knowledge of the Expedition. We sat down and he worked out our deal where he was able to get us everything we asked for and more! End of the day we went home with the Expedition and bought out our Explorer lease. Needless to say, I will be heading back to see Luke at Griffin when my 2017 F-150 Platinum lease is up. Nice work Luke, keep it up!

Most people dread shopping for cars. There are so many unpleasant horror stories. That was definitely NOT the case with this experience. After driving minivans for almost 30 years, my wife finally said enough and we were in the market for a small SUV. I have an Explorer which she said is too large, so we looked for an Escape sized SUV. I searched Griffin's website (which was very informative) and found 2 that fit what we were looking for, a Titanium with AWD, panoramic sunroof and a towing package with low miles. I zeroed in on a 2017 with only 12,000 miles on it. I went to look at it and was greeted by Steve Pipito. The car was not at the lot at the time, as a manager was driving it. He said he would call me when it was back. He did, and I went to take it for a drive. He also had one other recommendation based on what we were looking for, a 2015 Lincoln with 17,000 miles. Both vehicles were what we were looking for. Two days later, I returned with my wife, who the vehicle was for. Steve did not pester me with multiple phone calls in those 2 days, but did call once to verify we were coming in on Saturday. She drove both vehicles. We selected one and negotiated a fair price, as well as a fair price for the trade in. I knew the Blue Book Values and they were right on both of them. We sealed the deal in about 4 hours on a Saturday, came back with our own financing on Monday. We were not pressured to use the financing that the dealership had found, there was only $7 a month difference. Steve was very pleasant to deal with, very professional, and was well prepared with alternative vehicles to look at or drive based on what we were looking for. He is not the sterotypical "used car salesman", he was a professional sales person interested in helping us, his client. We know that they are in business to make money, and they treated us fairly, giving us a good deal for us, and I'm sure a good deal for them. I would return to work with Steve anytime, and we highly recommend if you are looking for a car, to ask for him when you visit Griffin's used car department

Tony Faraos helped me every step of the way to finding the vehicle that best fit by needs, wants and budget. He is super knowledgeable on all makes & models. He asks questions, listens, informs you then delivers a great variety of vehicles that fit what your looking for. He was patient and helpful when I was picking vehicles to test drive also dearing buying time I never felt rushed. Tony & Anton were wonderful for working with my budget they gave me a great price. Melissa in financing was simple amazing. She's a very busy ladie so we waited a while but she's worth the wait she worked fast & efficient! She found me a Leander that would give me the exact monthly payment I wanted. I left w a 2014 Ford Edge SE that I love! My experience here was so positive and convenient. I highly recommend you buy your next car from Tony Faraos at Griffin Ford

Gordie Boucher Lincoln & Ford in West Bend, WI truly has an outstanding service department. They have been servicing my 2003 Ford F-150 FX4 Supercrew for 7+ years and their customer service is second to none. The auto technicians thorough workmanship is what truly sets this dealership apart from most. Keep up the fine service and work!! OH, by the way, their service waiting lounge is wonderful!!!!

I went in yesterday because I was having problems with new batteries I put in my key fob. Service just closed so I asked Sales. They asked me if I put the batteries in right I told them yes, they checked, and they were wrong. AJ fixed the batteries in the remote in the car started just fine with the keyless remote 😃. Even though I didn???t buy my car here, I take it here for Service because this is the only Ford dealership I trust.

Great experience with Jeff in the body shop -- fixed the problem very quickly and at low cost, which I very much appreciate!!

Just traded in our Mazda for a Ford Edge, Van Horn (Robert and team) gave us a very fair deal on the trade-in, great in communication and working with us to find a solution that met our budget. All in all, great people/dealership to work with and can highly recommend!

this is my second ford fusion within a year from Ewald ford and from baha awadallah . i come to see baha awadalla because hes the greatest , he knows his product and i wouldnt go any where else

Wonderful! Joel and Jeff were very helpful. I don't know why I have to provide 50 characters for this review to submit though when I can say they we wonderful in less.