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Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5769 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
I have been Sharpe’s customers since 2001.
I purchased from these people three X5 V8 and two 7 LI series vehicles.
Always polite, ready to help.
The service a little pricey but good quality.
Tom Dunn, service manager, Jason Bigollow service advisor, George Sr., George Jr. owners, Bill service technician all special people.
Certainly not everything goes 100% perfect but overall it is one of the best dealerships I worked with.
SUV exceeds the needs of my family of 5. More than enough comfortable seating, has power climbing hills up North, and options to add on rooftop cargo basket, trailer hitch cargo extender or both.
I'm a tall guy iFit heated seats in the front and rear smooth airbag ride mileage as expected very easy to see out of be sure to clear the radar sonar or you'll get a false reading if there's snow
Easy to navigate facility; friendly honest people. Fair pricing, I didn’t feel overcharged. Quick auto repair service. Very clean waiting area with enough seating.
Your service folks were fine, but I am disappointed with Ford Motor Company with not dealing with my 2012 Ford Focus with known issues with the transmission/clutch operation history. I paid over $100 recently to get diagnosed with issue that was already known from previous dealer visits, and remedy was now quoted at over $1000 to fix. Runs the same as when I bought (rough shifting always, from day one as known issue with this model), and explained to anther Ford Dealer previously, but now is not eligible for extended warranty fix. Dealer would not fix under warranty earlier, before mileage limit exceeded.
2013 Ford Expedition Limited Review
Most Luxurious SUV I've Ever Owned
by drstocks from Memphis, TN
January 19, 2019
5
For being an SUV, this is the most comfortable ride I've ever had. This King Ranch Expedition is loaded with extras. The brakes on this vehicle are superb. Usually on a full size SUV, it doesn't stop as efficiently as you would like, but this vehicle stops very well. Absolutely the best used vehicle I've ever had.
I really like the staff. They are very patient when I ask questions, don't pressure me into anything and do a nice job fixing my vehicle.
2017 Ford Expedition Review
Very roomy, even with 2 car seats
by lnix20 from GA
May 12, 2019
5
We traded in our Xterra, because we just didn’t have any leg room with 2 full size car seats in the back. The Expedition has extra room to spare! Love our BIG family SUV
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