This dealership and staff was the best I've ever worked with.
Genuinely concerned and cared about what all my needs and concerns were when buying a car. This dealership will always get my business, I have purchased 2 cars from them and plan on another in the future.
We had a great experience buying a brand new Infiniti. Chuck Wanderwall and the rest of his team were great to work with us and led us to the best car at the right price. Overall, they were very professional and courteous and my experience was fantastic. I look forward to the best service experience as well with Sheehy!
Honest to God it was the best car buying experience I’ve ever had in my life! I have never purchased a car online before, but let me tell you Prescott Brothers Autos couldn’t have made it any easier! From Chelsea, who I first initiated the online process with, Keith The in-store sales person, and Jeff the store sales manager, you won’t find a better team anywhere to work with! I couldn’t be more happy with my purchase, and would definitely recommend Prescott Brothers Autos to my friends and family!
We visited to test drive a used suburban. After the test drive my wife and I weren’t sure that it was exactly what we wanted (nothing wrong with it, just not our ideal car). We told the salesman, Shawn, that we needed to think about it and weren’t ready to make a decision. Based on past experience with other dealerships I was expecting the pressure and sales tactics to start... nope, not with Shawn. Before we left Shawn brought over the GM for the dealership and I thought “here it comes - he’s going to apply the pressure”. Wrong again :) Before we left Shawn asked if he could get us some bottles of water for the ride home. I hope to have an opportunity to buy a vehicle from Pellegrino in the future, as they gave me the best dealership experience I have ever had!
Hate car shopping, but Court made it pleasant by listening to our needs, and he delivered beyond our expectations. What was wanted wasn't available, but knowing what we desired, Court patiently provided us with alternatives that could meet our needs/wants until we found just what worked for us. He thoroughly explained every vehicle's functions and features. He also understood our limitations, and the dealers' finance person got us to the monthly payment we could afford. We understand there's a process the dealers use, and that's okay, but Carswap never exerted pressure through the entire process as some larger dealerships have a tendency to do.
Great experience this past week with Ben in sales and Kevin in financing. They gave us a great deal on a vehicle and were very transparent with vehicle records and everything we asked regarding the vehicle. They made our long distance transaction (Colorado) smooth and comforting. Very trustworthy group!! If you are looking for a used vehicle I would strongly recommend checking them out.
Best dealership in Bay Area. The facility is extremely clean and modern.
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