Bought a new car today and it was the smoothest experience I've ever had doing so. Jake was in communication with me from the time the car was on the truck on its way to the dealership, notified me when it arrived, and was patient with us throughout our test driving the car for over an hour. Then he took care of all the financing while I was at work so all I had to do was show up and sign. If they have the car you want (or can get the car you want), I wouldn't hesitate to give them a chance.
We left Arizona on a beautiful December morning headed to Utah for a long awaited ski trip.
We had been looking at Suburbans online for six months and were hoping to find a "newer" used one while on vacation in the Salt Lake area.
Shamrock was our first stop as they had a Suburban with the color of interior that I wanted.
Wow! Everyone exceeded our expectations! We unloaded our ski gear and bags on the spot and reloaded everything into our new Suburban. Our ten year old (still in her jammies) curled up on their couch and watched TV while our older kids cleaned out the vehicle that we traded in and mounted our ski rack on the new. The whole process took less than two hours and could have gone faster, but we bought some assessories and weren't rushing ourselves.
Thank you Jake (and all) for treating us like friends. We will keep our eyes on your inventory and hope to buy from you again.
Jake and Brady, our time in Park City was amazing!!! Thank you for taking care of us so quickly so we could get back on the road and enjoy our trip. We're really enjoying the new Suburban. Hopefully our old one will be a blessing to a family too!
Best car buying experience I've ever had. Jake and Kellen were awesome through the entire process - from test drive to after purchase follow-up. Great price on the 2014 Suburban we bought and absolutely fair price on our trade-in. Fast service, no pressure atmosphere, no jerking around with back and forth with the "finance office", no pressure to have a "limited test drive". Jake found us exactly what we were looking for and went the extra mile to get us a little better interest rate by contacting the credit union and showing them how close our credit score was to the next tier. Thank you Shamrock Auto!
1-lots of good info - photos about the vehicle online so most of our questions were addressed before we came to look at the vehicle 2- Kellen was easy to work with, very knowledgeable about the vehicle 3- we love our new suburban
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