Mike D was really helpful with my purchase we got a really good price this is a good dealership we will be back when we need another vehicle
Still taking note....
by Jamie from Benicia, CA
June 21, 2018
Haven't had this vehicle for that long so really can't attest to it's reliability or overall value, but so far so good. I am very impressed with it's power towing a 22' boat, fully loaded with gear & passengers, & AC blasting in 97* heat going uphill!! Lots of space & pretty comfortable. I'd always like more cup holders, outlets, & better gas mileage- but this Expedition EL hasn't left me with ANY regrets. Definitely recommend/deserves a serious look at.
I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
This is my 2nd Expedition and I love it!
by Melissa from Dyer, IN
November 14, 2018
I love driving this car. Love the EcoBoost! Far better than the V8 in earlier Expeditions. Interior is comfortable and I love all the options!
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
Most reliable car I’ve own
by Sportfan from Overland Park KC
November 1, 2018
This car meets all my needs. It is a comfortable ride and sits high off the ground. The speakers are amazing. Love my new car.
New mgmt. there has really made a difference, seems they are still working on hiring more salespeople but the process was good and transparent. I'm glad I gave them another look as I was very pleased with my purchase.
Great vehicle so far!
by Mike M from COOKEVILLE
August 2, 2018
We test drive other vehicles in this category (suburban) and we're just not impressed. For the money you get a whole lot more from Ford and a much nicer ride. I'm a Chevy guy and this Ford is pretty awesome.
Spent all summer looking for a reliable car for my daughter to take back to college. We walked into Car America frustrated with the process and quickly changed our attitudes. The team at Car America were very professional, knowledgeable and extremely helpful. Definitely coming back for another purchase very soon.
I had a very positive experience buying my Ford focus from Car America. I never felt extremely pressured when negotiating the price of the car. The price was very fair and everyone at the dealership was friendly and very helpful
If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.
Best Vehicle I've Ever Owned. I LOVE it.
by MichiP from Lafayette, Co
August 25, 2018
This vehicle is everything I need and more. I transport twin sons and their Boy Scout companions to camps and other events and this has enough room to seat 7 full grown boys plus me and at least 4 fully packed backpacks without the need for any additional carrier. The push button ease of the 3rd row seats is wonderful - no more straining my back/neck pulling straps and hauling seats up and down. All of the power controls are very intuitive. I love the "infotainment" center with its large screen, easy controls, lots of usb ports and charging ports including a DC plug-in in the 2nd row! Rides like a dream, gets much better gas mileage than my 2007 Honda Odyssey minivan - LOTS better. Road noise is a non-issue, stereo sounds amazing, power moonroof is alot of fun. The venting back windows are such a great idea for air flow/climate management. The engine drives like a dream - even at 95mph. Smooth as silk. Responsive, luxurious, powerful and beautiful. I love my Expedition!
Pleasure to work with Jerry's Ford Sales Department and Sean Mathis
roomy, reliable, work horse
by mink from Kenmore, NY
July 30, 2017
An essential car for a family. I can't tell you how many times it has been packed to the gills. Can cart almost anything...furniture, lumber, kids, dogs, camping equipment. Additionally, you feel very safe in this car. You sit high and have a great view of the road and traffic. Superior leg room both front and back. Great for winter driving.
Sheehy Ford is fortunate to have wonderful folks both in their Service department and the Body Shop. They went out of their way to not only keep me updated but worked with the relevant companies on my behalf. I am extremely grateful to Steve and his entire team in the Service department and Erica and her team in the Body Shop.
Reliable, comfortable good looking car
by Lindarose from Lincroft new hersey
June 29, 2018
Since I’m always in my car. This expedition is one of the most comfortable cars I own. Feel safe in it with my family when we travel!!!
I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and offered me coffee and didn???t force anything. This team was very upfront and did extra by keeping me informed on the process and procedures. I would recommend Yassine or Yevgen when purchasing a vehicle from this particular location.
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
Amazing big family vehicle!
by Kansas from Kansas City
October 19, 2017
The expedition XL is perfect for our family of 7 with one extra seat. The XL version gives us plenty of cargo room as well. Really comfortable and great visibility. We will definitely stick with the make and model for our next upgrade.
My truck was repaired on time as promised, and the work was done right. My service advisor Joshua was great. He let me know what the problem was, how much the recommended repairs would cost, and when it would be completed.
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