Shopping for a BMW 535i - x-drive over the internet was challenging. I found several for sale, but the condition and mileage was not to my liking. After finding a 2013 White M-Sport at Dixie Motors, I decided to call and get more info. There was plenty online, but I wanted to interact with someone and 'feel' more confident as this was my first internet purchase.
When I contacted the dealership, I interacted with Randy. He came across very friendly and easy-going. I read the reviews about Dixie (and Randy specifically) only to confirm my personal interaction was similar. Randy and I interacted via phone and then text and I decided to leave a deposit with him to hold the car. I purchased a 1-way ticket and Randy picked me up at the airport, had the paperwork ready at the dealership & provided me with a speedy purchase process to get me on my way.
After the first week, I found an issue with the display unit. I called the dealership and found that the car sat in the showroom and hadn't been driven - therefore they didn't experience the issue. Randy then worked with me to remotely diagnose and I took it in to my BMW mechanic who confirmed the issue.
A week later, Randy had a replacement display unit shipped to me and I had my mechanic install it - and it has worked since.
Dixie (and Randy) have confirmed that they are a trusted dealership that you can count on for internet-based purchasing.
Thanks a bunch Randy!
2015 Ford Expedition EL Limited Review
Best SUV
by edcar from Kansas
April 30, 2019
5
This SUV is great for big families, events, and even road trips. This Expedition runs really great. I recommend this truck to every family of 4.
My customer service experience here was beyond amazing, and I came in just for an airbag replacement. Lo and behold I was treated like royalty even with my well loved 12 year old CR-v hoopty with over 100000 miles. I was in 30 minutes early for the appointment and they got started anyway. My kid was thrilled with all the snacks and free WiFi and the young lady who took care of me was SO nice. I'll be back to this dealership for my high mileage inspection. You can't beat the free car wash they give everyone either. 💯
2017 Ford Expedition EL Limited Review
Best car I've owned
by Brad y from Kingman az
April 16, 2019
5
This truck is perfect for big families also very comfortable and fun to drive ford makes a very good product I love my new cat
Several weeks ago I was searching for a new truck when I met Mike Cimorelli. He was extremely friendly and helpful in the first stages of my search. We spent nearly two weeks going back and forth with phone calls and texts, during which Mike was able to provide me a fantastic offer on my trade-in vehicle while also giving me several truck options. Once I decided that the price was right, I made the trip into the dealership and Mike did everything he could to find me the right truck. Although I was not able to complete a deal through Mike and his team, I was astonished by the level of professionalism and service that Mike provided and the values that his dealership holds. Out of the several dealerships and sales managers that I've worked with over the last month of my search, Mike and his team were by far the best with customer treatment, fair values, and overall courtesy. Not once did I feel uncomfortable when working with Mike. He sets the standard for honesty, integrity, and superior customer service. I will gladly return to Mike in the future with any of my vehicle needs.
2017 Ford Expedition EL XLT Review
Great family mover
by Cheese biscuit from Harrisonburg va
March 31, 2019
5
I got this used and have loved it so far! Plenty of power and truck like feel and function but also will haul all 5 kids and the dogs. Great bang for the buck in a large SUV.
The expedition XL is perfect for our family of 7 with one extra seat. The XL version gives us plenty of cargo room as well. Really comfortable and great visibility. We will definitely stick with the make and model for our next upgrade.
Vehicle available to be shipped to your home. Contact
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Carvana Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (809 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2015 Ford Expedition EL Limited Review
Great SUV for a Family
by DadOf3 from New Richmond, WI
January 22, 2019
5
Great for hauling the family, pulling a boat or anything else you need. Tons of room for everyone, it will seat 6 full size adults comfortably and up to 6 kids and 2 adults very easily. Great mileage and power for a truck this size with a V6. No complaints. Hope it lasts forever, but would buy another Expedtion without hesitation.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.2 (809 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
2017 Ford Expedition EL Platinum Review
Seems like a nice car
by Car Fan from GIlbert, AZ
February 4, 2019
4
I haven't had it very long but so far it's been fun to drive and is roomy enough for my needs. The back storage area is smaller than I would have hoped for a similarly sized unit, but overall it appears to be a good car.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana Review
Best service ever!
by TonyC2018 from DealerRater.com
December 3, 2018
4.2 (809 reviews)
Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.
2011 Ford Expedition EL Limited Review
Great replacement
by LeahE from Bradenton, fl
May 16, 2019
5
This car is exactly what I need, and then some. They helped me find the perfect auto for my downsizing from my full size van.
Great staff great experience! So so happy. I went in so nervous with the whole car buying process and they completely made me warm and welcomed. They were just awesome!!!
2014 Ford Expedition EL XL Review
A lot nicer than I imagined
by Mom life from Columbus Ohio
January 29, 2019
5
I cringe when I hear the word Ford but man this girl is sweet. Comfortable and full of options. This thing is nice. Definitely nice with a large family.
Back in 2004 my husband and I purchased our first vehicle together from University Motors fresh out of college. Of course the experience was scary at first. We didn't have the best credit, we had heard stories of getting taken advantage of from used car dealers, and more importantly we fearful of purchasing a lemon. To our surprise, we were treated with respect (they didn't take advantage of our youthfulness) from the moment we walked in the door. We got a fair deal on a great vehicle and it lasted us 10 years. Although the car needed a few repairs (we purchased - as is) they honored their warranty and we never experienced any reoccurring issues after their work was complete. Fast forward to today and their service has only improved. Three weeks ago we purchased a 2014, with the factory warranty, from them and got another great car for an excellent deal. Overall, the experience was great AGAIN - because this time we knew they would take great care of us - we didn't have that same anxiety. Consistency is key nowadays and they are without doubt consistent. Ask Cutler or Chris and you be in good hands.
2014 Ford Expedition EL Limited Review
I have loved this car.
by Vpatridge from Greenwood
June 9, 2018
5
This vehicle has served me well. It has been very roomy, let's me haul just about anything. And has never let me down. I plan to replace it soon with an updated model.
This is my second expedition and made the move to the EL this time. So far I love the extra length. I went with an expedition again because it is very durable and lasts! I had my last expedition for 10years and hope to have this one for a long time!
Just a note to say THANK YOU for taking the time to find us a pickup to fill a need that was created when our son was in a wreck and rolled our pickup recently while out in Colorado on a business trip. We are so blessed that God saw fit to spare our son’s life and only allowed him to be bruised. You can always replace a pickup but not a son. The job you did Grant replacing our pickup sight unseen was utterly fantastic. Both Julie and I are just amazed at the quality and condition of the 2011 F-150 Lariat that you picked out and sold to us. The service, the speed, the treatment, etc. everything about the way you and the operation of the Perkins Motor Plex was nothing short of a 5 star operation. Definitely a business salesman worth recommending to anyone without hesitation - very high standards and honest. Once again, THANK YOU for our new truck! Rick & Julie
2017 Ford Expedition EL Platinum Review
Good SUV
by Shadow from NJ
November 20, 2018
5
I have a 1998 Ford Expedition and this one is like night and day. I’m enjoying this newer one. I’m still getting use to all the options I have now. Great vehicle.
Folks, this is how the car buying process should work everywhere. We purchase a 2008 Mazda CX-9 and could not be happier with the car or the experience with Cory and his team at Car Hunters. They have an excellent selection of quality used cars and trucks that are well-serviced and priced fairly. They offer tremendous value, and isn't that what you want? You don't want to overpay, nor do you want "cheap." I'm that guy who has buyers remorse about everything - I can't spend $1.50 on a candy bar and not regret it 10 minutes later. But I can honestly say that we enjoyed buying this car, and I will definitely see Cory again when I am in the market for the next one. Not low-pressure, but a no pressure, consultative approach at Car Hunters. They offer options for financing, but they don't push you in any direction. You're not going to pay junk fees or be encouraged to buy warranties and stuff you don't need. Come here and get the car you want at a good price. How confident am I in these guys? I would absolutely send my mom, my sister, or my grandma to buy a car here. So if you are anywhere within driving distance of Mount Juliet, TN, do yourself a favor and check out these guys before you buy your next used car. Chances are you'll do like I did and drive away in your new car thinking how smart you are...
2012 Ford Expedition EL Limited Review
Enjoied driving this beast
by Vin463 from Watertown CT
July 29, 2017
5
Test drive several. Plenty of power, and comfort. I plan on buying one soon. Felt easy to drive. I spoke with local Ford mechanics, and they say the Expedition is built well and mechanically bulletproof.
Service department was very professional in meeting my service needs. I was greeted upon arrival and my vehicle was taken back 15 minutes earlier than my scheduled appointment. My service advisor Logan was exceptional in explaining my service details and taking time to answer my questions. I'll definitely return for future services. Good job!
2017 Ford Expedition EL Limited Review
This is my 2nd Expedition and I love it!
by Melissa from Dyer, IN
November 14, 2018
5
I love driving this car. Love the EcoBoost! Far better than the V8 in earlier Expeditions. Interior is comfortable and I love all the options!
We decided to see what kind of an offer City Auto would offer us on our BMW. We were apprehensive as we exped to be offered several thousand dollars less the the market value (we expected 30-40%). The final offer to buy our car was about $1,500 less then we would have gotten trying to sell it private party. Was very impressed with Candi and Jeremy. Sold the car and didn’t have to deal with tire kickers and haggling. Highly recomemd
2014 Ford Expedition EL Base Review
Best bang for the buck on a full size SUV
by CWJ from SUMMERDALE, AL.
January 22, 2018
5
This vehicle is the best full size SUV I have owned to date. Superior ride and comfort! Mega room for up to 8 adult passengers. I have owned this vehicle for a little over 2 years and have had absolutely 0 problems. I highly recommend the Ford Expedition EL.
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