Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
by Shadow from NJ
November 20, 2018
I have a 1998 Ford Expedition and this one is like night and day. I’m enjoying this newer one. I’m still getting use to all the options I have now. Great vehicle.
Alexander and the staff at Riverside Chevrolet made my truck buying experience so easy and fast!! They even paid off my old car in full!!! Most dealers only offered me 1/2 of what they paid for my trade in! They helped me get a much lower interest rate on my new truck even though my credit is less
Most reliable car I’ve own
by Sportfan from Overland Park KC
November 1, 2018
This car meets all my needs. It is a comfortable ride and sits high off the ground. The speakers are amazing. Love my new car.
Finding out about a design flaw on my 2017 Transit cut off was disheartening. Ford chose to use the cheapest Suspension knowing Thor would be adding weight that would reach capacity before the consumers personal cargo is irresponsible and inconsiderate and down right sneaky.
Biggest and best vehicle out there.
by Big red mama from KS
September 17, 2018
I have a full size family so we need a full vehicle. I’ve always loved the look of an expedition. I’m so glad we bought it!!!!
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
Best Vehicle I've Ever Owned. I LOVE it.
by MichiP from Lafayette, Co
August 25, 2018
This vehicle is everything I need and more. I transport twin sons and their Boy Scout companions to camps and other events and this has enough room to seat 7 full grown boys plus me and at least 4 fully packed backpacks without the need for any additional carrier. The push button ease of the 3rd row seats is wonderful - no more straining my back/neck pulling straps and hauling seats up and down. All of the power controls are very intuitive. I love the "infotainment" center with its large screen, easy controls, lots of usb ports and charging ports including a DC plug-in in the 2nd row! Rides like a dream, gets much better gas mileage than my 2007 Honda Odyssey minivan - LOTS better. Road noise is a non-issue, stereo sounds amazing, power moonroof is alot of fun. The venting back windows are such a great idea for air flow/climate management. The engine drives like a dream - even at 95mph. Smooth as silk. Responsive, luxurious, powerful and beautiful. I love my Expedition!
Albert conducted the financials and extended warranty on the purchase of a pre-owned BMW X5 from Westcoast Auto Sales. The car was in excellent condition. We agreed on pricing and terms ahead of my visit. When I arrived, everything was in order and the closing process was quick and easy. No BS. no pressure to add on things (I asked for the warranty). Albert is a car enthusiast and appreciates how other enthusiasts approach the car buying experience. All around a very good experience at Westcoast Auto Sales.
Great car lots of room
by Jeremy from Seattle wa
August 23, 2018
This car has a ton of room. Drives very smooth for a truck and has a ton of power. Quiet cabin while driving. Stereo is lacking quality sound
Got my 2016 Camry last week had a very nice experience with the sales man Joaquin he helped us all the way till we left thanks to Pacific auto center for helping me out to get my car.
Great vehicle so far!
by Mike M from COOKEVILLE
August 2, 2018
We test drive other vehicles in this category (suburban) and we're just not impressed. For the money you get a whole lot more from Ford and a much nicer ride. I'm a Chevy guy and this Ford is pretty awesome.
The customer service was excellent. One of the cars we requested to see at first we couldn't find it, then the battery wouldn't start, then it was out of gas. We had to wait for quite a while before we could test drive it. Wish they would take you on a longer test drive to get a better feel of the car. Although we didn't buy a vehicle here, overall everyone was nice and would go back to see them.
Amazing big family vehicle!
by Kansas from Kansas City
October 19, 2017
The expedition XL is perfect for our family of 7 with one extra seat. The XL version gives us plenty of cargo room as well. Really comfortable and great visibility. We will definitely stick with the make and model for our next upgrade.
They have great prices which is what caught my attention. I normally pass on Mitsubishi products, but I figured I would give them a try after seeing their discounts. Everything was going fine until they realized I was self employed. Apparently they have the only banks in the world that don't accept bank statements as proof of income....
Best big suv i ever owner
by LAexpo2011 from New york
June 26, 2018
I owned all types of suv Big and small .. the expedition is by far the top dog .the interior space is great. Room for the whole family & pets .. still have plenty of storeage space for what ever else you need to bring along the ride ... and have plenty of power to tow all the toys ... only Big suv that still looks tough. And not bad on gas ... drove down to FL from NY and averaged 21.5mpg doing 75mph . I recommend this suv to everyone who is looking for a family who loves to hit the road in style and comfort.
I bought my Prius using Replace Your Ride credit. The Owner Mike was super easy to deal with. He was thorough, fast, courteous. It took a month for the process from picking out the car, to driving it home. Thanks Mike! it was a pleasure.
by Dave Taylor from California
November 28, 2018
Test drove and as a new vehicle it drove nice but approx at around 500 miles the car became bouncy. i was reluctant to drive and was under the impression that something was wrong with the vehicle. After the multiple service appt;s nothing was wrong. The ecoboost engine sound as if it was going to die on idel and light throttle .....
This is the fourth vehicle that has been purchased from Citrus. I have had it since 2013 I believe. All service done at Citrus as well. I must admit that I have had a couple of Service Reps that have been less than acceptable, however I keep coming back because on a large scale I am satisfied. This latest service was not cheap, however the Service Rep, Dean, explained everything to me and then did not increase the work to be done as I had previously experienced. He was informative, accurate and most important to me courteous and friendly. When I return for more service I definitely will ask for Dean. He was a pleasure to work with and an asset by far to your service department....
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