I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
Just got it
by Jjb19 from Mantorville mn
January 6, 2019
With only 200 miles on it so far I just wanna keep driving it. Love the power, roomy, plush interior. My only complaint is u wished it came with better floor mates.
Josh was easy to work with and doing a 3 car deal is not easy! He took the time to make sure all 3 vehicles I was purchasing were what would be best for my family. So far I’m pleased with this dealership!
Perfect Large SUV for the whole family!
by MomofTwo from Canton, Ohio
December 30, 2018
Very impressed with the Expedition style, handling, performance and technology! Not only does the vehicle have tons of space but it handles well and maneuvers really well considering its size. I chose the Expedition over the Yukon because the features, design, and customization are better. I LOVE driving this!
I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
I love my new max
by cliffmomoffour from Saint Paul, MN
December 17, 2018
I am so impressed with my new truck; it drives so smooth and the gas mileage is great too! I’m so happy. I traded in my suburban and I’m so happy I did.
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