I had been in the market for almost a year looking for that one specific vehicle in mind. In the past I had left it to the one dealer local to me. After a year and no resolve, I went online and low and behold the vehicle I had been searching for popped in. I looked at all of the offerings and details pertaining to the vehicle and sent an email to the dealer. I received a response indicating that it was available. So I took a trip to them and test drove the truck and immediately knew this was the one. I then negotiated with one person Kevin Hoflander and the buying experience was not only expedient but it was as though a no hassle experience I never entertained before. Kevin, through his years of experience was my salesman, loan officer and closer for all of the experience. To me that is the way purchasing a new or used vehicle should be one-on-one through the whole process!
Deron made this a pleasant experience - answered all of our questions. Willing to change gears when we changed our minds about the type of vehicle to buy. We also appreciated the woman in the finance office - very pleasant and informative.
Honestly, our salesman, Sam Riner, made this the best, most comfortable car purchase we've ever experienced. He was extremely knowledgeable about the vehicle we were buying (2018 4Runner TRD) and took the time to explain it all to us. Not only that, because we were crunched for time, Sam brought us the vehicle all the way from Madisonville to Humble, TX - that's 184 miles round trip! And such a gentleman! We are grateful.
Cody was our sales person and laughed right along with us around every turn and bend through the process. The rest of the team we encountered were just as great. For a time that can be pretty exciting yet stressful they all attempted to make it the least stressfull they could. Cody and the rest of the team were very accomidating when our minds changed or found ourselves in over our heads...and best of all...no pressure to buy something we couldn't afford just to make a sale. If we said it was beyond our budget they worked with us to find something we were going to be happy with that was within our budget. Great Job guys!!!
Wonderful service and an overall great experience....
by babyargo from DealerRater.com
November 26, 2018
Wonderful service and an overall great experience. Salesman was very knowledgeable. Would send family & friends to Preston Ford & Charles Flowers.Love my new Explorer and all the features it has.Sales people were all very friendly. Dealership was well maintained and had a great selection of vehicles to choose from.
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
We. Quit using this dealership 5 years ago based on their high pressures sales techniques- swore we would never go back to Germaine.
with new ownership we stopped by for a second price comparison -frankly not expecting much.we talked with Austin and 20 minutes later we bought a new Tacoma from him. No pressures , honorable sales person- great manager, perfect and easy experience- VERY impressed!
Stadium Auto California is AWESOME! I was searching for an SRX on line. I sent out some inquiries to a few different dealerships. I didn't hear back from most of them. Two dealerships called me and the sales people were rude and uninformed. Finally, at about 9pm, I sent out an inquiry on a beautiful mocha metallic SRX and immediately, I was contacted by Kait from Stadium Auto California. She was polite and friendly, very very professional and answered all of my questions. I made an appointment to meet with her the following morning. I arrived at Stadium Auto California and was greeted by Kait. She was so friendly and so sweet! She gave me the keys to the SRX and said if I wanted to test drive, let her know. The vehicle was in fabulous condition, freshly washed and ready for me, just like she promised. After my test drive, I met with Ray and with Harry. They were very helpful and I was on my way home in my fabulous Cadillac in less than 40 minutes. I highly highly recommend Stadium Auto California. Thank you for a great experience.
I went to numerous dealers over the past few months. Most of them have been nightmares. From the second I walked in the employees were friendly and helpful. The truck I got was so much more then I expected. But I basically got a new truck . They worked with me and helped me figure out the best plan for me. I'm glad I chose to go to this dealership. I would definitely recommend it.
My first "car" was a 1953 Ford Pickup that I purchased in 1973. I've been a truck kinda gal ever' since! My and my critter outgrew our Ford Ranger and I really missed the performance of a V8. I went to Jess Ford in Omak, WA because I like the folks in the Service Department.
I did some research and found that the F150 is still the leader of the pack...and my Son acquired one last summer and I was very impressed with how roomy it is, a Super Cab with a short bed....pretty cute!
Jessica Nordmark and I made an appointment to "see what's available". Me and my dog drove our "Little Mule" (the Ford Ranger) down the Mountain and spent a lovely afternoon . Jess is very skilled. She listened to my "list", asked some very pertinent questions and within minutes she "nailed it". The first vehicle she showed me met my "needs" and was already outfitted with a Bull Bar AND a core heater! We didn't discuss color...but she brought me a "Black Pearl"! I know that the color isn't practical...BUT I LOVE IT! I looked at a few but they didn't "fit" like the one she first showed me.
There was absolutely no pressure. Everyone I dealt with was very professional, knowledgeable and friendly. It was, hands down, my favorite car buying experience! I highly recommend Jessica, Jess Ford and their staff.
Thank you All!
I LOVE MY TRUCK!!!
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