Used 2020 Ford Expedition Max for Sale in Phoenix, AZ

Took care of our noise problem and found that vehicle needed aligned and took care of that.

Had and issue with my stereo. Made an appointment and took it in to have it looked at. My service rep was Justin Reed. He was very great right from the start. I purchased a Ford Fiesta hatchback from Peoria Ford and my last visit was not so pleasant, so I was a bit nervous about how it would go. Needless to say I was very pleasantly surprised. Justin took good care of me and made sure I knew what was going on the entire time. The waiting facilities were also good. The only criticism I have about that is they should sync their big screens so there isn't multiple audio signals. Too much to try and listen to. Luckily I brought my iPad and they have free wifi. Very pleasant experience all around mostly thanks to Justin. Thanx guys.

My service advisor was very respectful and knew my concerns and handled them very well and in a timely manner Thanks Jesus C

Surprise Ford has a beautiful showroom and the customer service section is light, bright and clean. Brent gave me his business card after ordering the part that I needed. He called when the part came in and Wendy helped set up my appointment. Both Brent and Wendy did an excellent job and they know how to deliver high quality customer service! I won't go to any other dealership because Surprise Ford has earned my business and I know they will take great care of my car.

I appreciated the service departments handling of my new F 150's first service. They were friendly, informative and professional.

My wife and I have had not so good car buying experiences in Phx., Az. over the past 25 years. We moved to San Tan Valley a year ago. Love it. So, time to look for a car. My younger son called and was greeted by John Dye. I could write a book of praise about how FANTASTIC this car buying experience was. John was friendly, knowledgeable, and a GREAT person. Made us feel like part of the Ford family again (my parents always drove fords since the 1930's). We were in and out in two hours. WOW!!!! I would recommend John Dye to the world if I could. We did send our 23 year old son to John 3 days later. He too, bought a new car. Thanks John for a FANTASTIC experience. We will tell all we know who are looking for a GREAT dealership with the number one salesman---John Dye!

From the moment I stepped into the dealership to make arrangements for an oil change, of which I did not have an appointment, I experienced excellent customer service skills from everybody I came into contact with. Mr. Jeff Ochs, Manager Internet Sales, did an outstanding job getting the right 2018 Ford Escape I wanted, setting up the test drive, and negotiated a price that I was compatible with. WOW!! Needless to say the excellent customer service skills didn???t stop there. Jeff Ochs then introduced me to Mr.Ted Steer, Finance Manager. Mr. Steer was so very easy to talk to. He had all of my financial values / calculations in order and the documentation prepared quickly. He had everything complete within about 15 minutes. I so appreciated his insights. What a neat guy. In the mean-time Jeff Ochs was absolutely fantastic! He went above and beyond. I have Parkinson's and it was very warm out, he took it upon himself and moved everything from my 2015 Ford Escape into my new 2018 Ford Escape. He put everything in the same exact place in the new car. All I can say is WOW!! He even remember the sunglasses. I was so impressed. San Tan Ford is a great place to buy your car. I know -- this is my third one!

I was very happy with my service. My service rep. Mike Palmer was very helpful.

Great people, the sales process is easy to understand. They kept me feeling informed and comfortable through the entire purchase experience.

Love this car. The finish inside is beautiful, leg room is abundant, and the ride is smooth. I can go to the grocery store or out on the town at night in luxury!

Mark Kia- BEST Experience in 25 years Recommend this dealer? Yes - YES- YES!! Purchased a vehicle from this dealer? Yes! I wrote this in my last review, that I had a possible small problem with a tint on a window, and will write another review either way if it needs to be addressed. We brought the car back 4 months after purchasing , AND THE GREAT TEAM at Mark Kia retinted the blemished window, changed the oil, and practically detailed the car!!! NO CHARGE AS PROMISED - BUY YOUR CAR AT MARK KIA !! They stand behind their product, and most of all STAND BEHIND THEIR PROMISES- I had been to every Kia Dealer in the Phoenix area since the end of May. BUY yours HERE from salesman Uncle Abdul and Manager Jack Belsanti. NO nonsense, just tight honest information, and great upfront info on vehicles and pricing. They knew I was serious about buying a new Forte and I knew they were serious about selling one. The finance guy Chad was great in getting the deal DONE, without trying to up the price with unwanted "add ons" . I've been a car salesman here, have bought 20 cars here, and these guys are GREAT- period. and now here's your WARNING- WARNING DON'T BUY a CAR from CAMELBACK KIA a lying bunch of dishonorable people from sales to finance from start to finish. Recommend this dealer? No Purchased a vehicle from this dealer? No GO to Mark Kia- I just bought a new Forte there 9/23/15 - See Uncle Abdul and mngr Mark Belsanti - honest, tight clean info- They want to sell cars HONESTLY- I've been looking since the end of May, so listen up- I contacted the Attorney General, so they finally HAD TO give me my prepaid credit cards- I had a deal in place for a Kia at Camelback, and as I stated many times to them, the car had to have CRUISE and KEYLESS entry. the vehicle I CLEARLY STATED I was interested in was to have CRUISE and KEY LESS entry. Sometime during negotiations, they switched to a vehicle WITHOUT Cruise and Keyless entry. When we went back Tuesday 5/26/15 to complete the sale, my wife was led to a car, and noticed it had NO CRUISE. The sales person, acted shocked , and then said, gee wait, I just noticed it has no keyless entry either. Can we upgrade you to a model that has those. We never got the $25 visa card they lured us way down there for. They had NONE, I was told. And told the same thing Tuesday. I have filed complaints . sorry they gave your brand a bad name . I went to Tempe Kia a week ago, and the salesman there was honest, and told me the True Value price I had of 15K, was NOT a model that had cruise/keyless entry. THAT WAS FINE. I thanked him for explaining that. As you see from below, Camelback promised they could do it, then switched to the lesser equipped model, seemingly thinking we wouldn't notice , or would be enticed to pay more. Plus the car they showed us was filthy with bird droppings all over it. Nice presentation. i didn't even have to file a complaint at the Arizona Better Buisinee Bureau. They have an F rating there, possibly the worst I've ever seen at the BBB Camelback Hyundai Kia Review - Auto Dealers - New Cars in Phoenix, AZ - BBB Business Review - BBB serving Central, Northern and

The Expedition has plenty of room for my grandchildren, decent mpg, and loads of comfort. Beats any other model hands down. This should last me years.

We were looking for a pre-owned Dodge Ram 1500 Laramie; tore up the I-net until we found just the right one at Mark Kia. We drove from Kingman (AZ) to Scottsdale (AZ) - over 200 miles away and 4 hr drive one way. Frank Cruckson met us at the door and was stellar from the get-go. He was relatively new to Mark Kia so Peter Meyerhoff, Assistant Sales Manager, also helped us by answering all the questions Frank was unsure of. Peter worked tirelessly to get us just the right financing. He also arranged to have running boards installed on the truck, for which we made a return visit 6 weeks later. Jacob Delaney met with us for that visit and once again we were treated like royalty. A few hours later we were back on the road headed for home. Both visits impressed the heck out of us - Mark Kia was busy, busy, busy - not just their service department but their sales office was buzzing as well. Everyone we spoke with at the dealership was courteous, respectful, polite, knowledgeable, accommodating, and helpful. If we lived closer, we would make Mark Kia our 'signature' dealership. Thank you, thank you!

I traded in a Suburban and this has all the benefits of that size vehicle but it drives like a luxury car. I absolutely love everything about it. Perfect combination of size and comfort. The best road car I have ever ridden in.

I was in a real bind. My older SUV "died" suddenly, and I couldn't afford to replace the engine. I really didn't know how I was going to get another vehicle and had a lot of anxiety. My intuition told me to check San Tan Ford online, as they're located just down the street from where I live. I connected with their internet sales department and received a reply from John Dye right away. He asked me a few questions online and then called me on the phone soon after. I told him about my urgency in needing a vehicle ASAP and we scheduled an appointment to meet the next afternoon, a Sunday. John asked if I would be coming in with anyone so that I'd be able to drive my new car off the lot. I chuckled to myself because I really didn't believe that I'd be abe to get financed and purchase a vehicle that same day. Well, I was wrong. John helped me find the right vehicle and made the entire experience simple and enjoyable. I wasn't there for hours, wondering what was going to happen Everything was very straight-forward, and John helped me find exactly what I needed, at the right price point. John worked closely with Ted Steer, in the Finance Department, to get everything approved and finalized in an efficient manner. I'm so grateful to John for helping me during such a stressful time. I highly recommend John. He's professional, yet casual in his approach. He's respectful. He truly wants to help you find the right vehicle to meet your needs. There was never any pressure. Thank you John, Ted, and San Tan Ford! I now have a 2014 Ford Escape and I love it!

Great room inside for the whole family. The captains chairs provide a great walk path to the roomy rear seats where the older kids prefer to ride! A far cry from the last 3 row vehicle we had when nobody wanted to be in the back row. Fuel economy is a little less desirable than I was hoping for but it is good for how large the expedition max is. The 360 camera makes parking it much easier. When driving it, the vehicle doesn’t feel nearly as large as one would think by looking at it!

Suzie F. did an awesome job helping me get my truck fixed with a great turn around time. I always go to her whenever I need service done on my F-150!

We like how this SUV handeles . It provides plenty of room for luggage and room for people. The ride is very comfortable on long trips. The seats also make it easy for long rides.

Woke up yesterday with the feeling of wanting a truck. Didn???t think it was going to happen, just thought I was going to look at them. Went to SanTan Ford and that???s when it happen, I met the salesman of my dreams :) Michael by far was one of the best guys I had the pleasure working with! He asked what I wanted in a truck and whoa did he deliver! I am now because of him and all the staff and owners at SanTan Ford the proud owner of this beautiful 2018 Ford F-150! Thank you Michael and everyone at SanTan Ford for your awesome service! Definitely recommending everyone I know to you guys.

Traded in. 2018 Toyota Tundra. The Ford F-250 is such a step up from the Tundra. Smooth ride with lots of energy in its pick up of speed.